CRM Tech Lead: Dynamics 365 & Power Platform

Bupa Dental

City of Melbourne

Hybrid

AUD 140,000 - 180,000

Full time

5 days ago
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Job summary

Bupa Dental is seeking a Technology Lead for CRM development, focusing on Dynamics 365 and Power Platform. You will lead a team of developers, design and develop CRM solutions, and ensure delivery aligns with business outcomes.

The role emphasizes hybrid work with a mix of office and remote work, leveraging Azure services, DevOps, and BI integrations to drive patient and customer outcomes across Bupa’s CRM applications.

Qualifications

  • 7+ years’ experience in configuration and customisation of Dynamics 365 applications, ideally Sales or Customer Service.
  • Extensive experience in leading a team of up to 4 to 10 developers to deliver high quality outcomes
  • Experience with Microsoft Azure and Microsoft Power Platform services
  • Experienced with Agile delivery methodologies
  • Experience with SQL Database is mandatory
  • Experience with Azure cloud services and DevOps processes for building and deploying applications in the cloud
  • Experience in application design and architecture
  • Experience with JSON and TypeScript
  • Understanding of Microsoft Power BI and Microsoft SSIS integration (desirable)

Responsibilities

  • Lead the CRM Development team and provide support to team members.
  • Deliver high quality CRM development across Dynamics 365 Power Platform.
  • Ensure development best practices and architecture meet business objectives.

Skills

CRM leadership
Team leadership
Agile delivery
Stakeholder communication

Tools

Dynamics 365
Power Platform
Azure
SQL Database
Azure DevOps
JSON
TypeScript
Power BI
SSIS

Job description

Bupa Dental is seeking a Technology Lead for CRM development, focusing on Dynamics 365 and Power Platform. You will lead a team of developers, design and develop CRM solutions, and ensure delivery aligns with business outcomes.

The role emphasizes hybrid work with a mix of office and remote work, leveraging Azure services, DevOps, and BI integrations to drive patient and customer outcomes across Bupa’s CRM applications.

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