Senior Solution Designer (Dynamics CRM) Melbourne, Victoria

Bupa; City of Melbourne; On-site; AUD 180,000 - 230,000; Full time

Job summary

Bupa is seeking a Senior Solution Designer for Melbourne to own the Dynamics 365 CRM and Power Platform architecture across provider management, ensuring secure, scalable solutions.

You will embed with delivery squads from discovery through delivery, shaping technical roadmaps and enforcing architectural guardrails across Dataverse, Azure, and related services.

Qualifications

• Tertiary IT discipline or related field.
• Expertise configuring and developing Dynamics 365 CRM apps including Power Platform.
• Expertise in Power Apps Portals for Dynamics 365.
• Experience with Dataverse modelling and Azure services.
• Strong .NET/C# development and Web Services skills.

Responsibilities

• Own the Dynamics 365 CRM and Power Platform architecture.
• Translate business needs into scalable, secure designs.
• Produce high-level architecture artefacts for integrations and data migration.
• Act as embedded architecture owner for priority initiatives.

Skills

Dynamics 365 CRM

Power Platform

Dataverse modelling

Azure services

C# .NET

Web Apps

Logic Apps

APIs

Power Apps Portals

Education

IT degree

Tools

Azure Functions

Service Bus

API Management

SSIS

Job description

Senior Solution Designer (Dynamics CRM) Melbourne, Victoria

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job

This role is the technical design authority and application architecture owner for the Dynamics 365 CRM and Power Platform ecosystem powering Bupa's Provider Management experience. The role will define and own the application blueprint, solution architecture, integration patterns, application design standards, security models, environment and ALM strategy, technical roadmaps, NFRs and architecture guardrails across Dynamics 365 CRM, Dataverse, Power Platform, Power Pages, and Azure integration services.

Embedded with delivery squads from discovery through delivery and operational handover, the role ensures solutions are secure, scalable, reliable, maintainable, supportable, and aligned to enterprise architecture. This is a hands-on role that will draw on deep Dynamics 365, Power Platform and Azure expertise, while providing architecture-level accountability and decision authority for relevant applications, including application architecture, integration patterns, and data models.

What you’ll need to make it possible:

• Tertiary qualification in an IT discipline or related field
• Expert in configuration and development of Dynamics 365 CRM applications, including adjacent services and technologies such as the Power Platform, SSIS, Plugins, Logic Apps, Web Apps, API Design and Function Apps
• Expertise in Power Apps Portals for Dynamics 365 applications is essential
• Expertise in Application Lifecycle Management for Dynamics 365 and Power Platform solutions
• Experience as an architect in Dataverse modelling, Dynamics 365 security roles, integrations, and Azure Services
• Experience in .NET / C# experience including Web Services development and deployment.

What you’ll be doing in this role:

• Own application architecture within the assigned Dynamics 365 CRM and Power Platform domain, working within enterprise and solution architecture guardrails and strategic roadmaps.
• Translate business needs, user workflows and system requirements into secure, scalable and maintainable solution designs across Dynamics 365, Dataverse, Power Platform, Power Pages and Azure services.
• Produce high-level architecture and design artefacts for customisations, integrations, data migration and solution evolution, ensuring functional and non-functional requirements are addressed.
• Act as embedded architecture owner for priority initiatives, supporting backlog shaping, design runway, estimation inputs, sprint-level design clarification and technical risk resolution.

Integration & Platform Design

• Own integration architecture and design patterns for interactions between Dynamics 365, Dataverse, Power Platform, Azure services and enterprise applications.
• Design and govern solutions using Azure Integration Services, including Logic Apps, Azure Functions, Service Bus, API Management and event-driven architecture patterns.
• Evaluate and recommend technologies, frameworks and tools that align with project requirements, organisational standards and long-term architectural direction.

Design Authority, Governance & Assurance

• Provide technical design authority for assigned application architecture decisions, including application structure, integration patterns, data models and solution guardrails.
• Ensure solutions meet non-functional requirements including performance, scalability, resilience, security, supportability, maintainability and operational readiness.
• Ensure application architecture, design and development align with Bupa’s enterprise architecture, solution architecture, security standards, coding practices and MACH principles.
• Review and approve technical designs, identify architecture risks and recommend mitigation strategies before and during delivery

Why you’lllove it?

We support our people to be the healthiest and happiest versions of themselves.

If this sounds exciting, we’d love to hear from you.Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.