CRM Systems Analyst - Hybrid (Dynamics 365 + Power BI)

Satterley Property Group; Perth; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary plus superannuation

Hybrid working with one day of work from home

Comprehensive benefits and wellbeing programme

Job summary

Satterley Property Group in West Perth is seeking a customer-focused CRM System Analyst for a full-time permanent position. This role involves supporting the Dynamics 365 CRM system, managing data analytics, and collaborating with users to optimize processes. Benefits include a competitive salary and hybrid working arrangements. Minimum 1-3 years' experience in a CRM or business systems role is required, along with strong communication skills and attention to detail.

Qualifications

• Minimum 1-3 years’ experience in a business systems or CRM support role.
• Strong understanding of IT systems, especially CRMs.
• Excellent communication and customer service skills.

Responsibilities

• Manage day-to-day administration and support of business systems.
• Provide ongoing support and troubleshoot issues.
• Lead data analysis and reporting in Power BI.

Skills

Business systems support

CRM systems

Data analysis

Power BI

Communication skills

Attention to detail

Education

Tertiary qualification in Information Technology/Computer Science

Tools

Dynamics 365 CRM

Excel

Job description

Satterley Property Group in West Perth is seeking a customer-focused CRM System Analyst for a full-time permanent position. This role involves supporting the Dynamics 365 CRM system, managing data analytics, and collaborating with users to optimize processes. Benefits include a competitive salary and hybrid working arrangements. Minimum 1-3 years' experience in a CRM or business systems role is required, along with strong communication skills and attention to detail.