CRM Engineer (6 month contract)

Aware Super; Melbourne; Hybrid; AUD 129,000 - 203,000; Part time

Job summary

Aware Super in Melbourne is seeking a CRM Engineer to plan, manage and coordinate the outcomes delivered by the CRM team, and to lead the development, implementation and ongoing maintenance of CRM systems that meet business needs and deliver a seamless user experience. The role requires 5+ years in CRM engineering, a CS/IS degree, and strong Dynamics 365 + Power Platform experience.

This Day Rate Contract role is Sydney or Melbourne based with hybrid work (2 days in office) for an initial

Qualifications

• Minimum 5 years'CRM Engineer or similar role experience.
• Bachelor's or Master's in Computer Science, Information Systems, or equivalent.
• Strong knowledge of CRM platforms, especially Dynamics 365 (Customer Insights and/or Sales).
• Hands-on Power Platform experience: Power BI, Power Automate, Power Apps.
• Experience integrating internal and third-party systems using Web Services.
• Nice to have experience with Teams, Office 365 and Azure.
• Excellent analytical and execution skills; Agile and traditional project experience.

Responsibilities

• Plan, manage and coordinate CRM team outcomes.
• Develop, implement and maintain CRM systems to meet business needs.
• Collaborate with cross-functional teams to ensure seamless user experience.

Skills

CRM Engineer

Web Services integration

Analytical thinking

Agile methodology

Education

Bachelor's or Master's in CS/IS

Tools

Dynamics 365

Power BI

Power Automate

Power Apps

Web Services

Office 365 / Azure

Job description

At Aware Super we believe that we do well through doing good. Finding ways to support our communities is part of our DNA and we have a track record of being bold and breaking new ground. We have always believed that we have a responsibility to invest in ways that deliver strong returns for members at the same time as improving our communities, building a more sustainable economy and supporting employment locally and globally.

Aware Super is one of Australia's largest industry funds providing superannuation, advice and retirement solutions to those who teach, nurse, care, respond and help others in our communities. We offer a truly collaborative workplace that responds to rapid change, without losing sight of what is most important to us: our members. To learn more visit: https://awaresuper.com.au/member

About this opportunity

• Day Rate Contract role
• Sydney or Melbourne based candidates
• Hybrid work (2 days in office)
• Initial 6 month contract

As CRM Engineer you will be responsible for planning, management and coordination of the outcomes delivered by the CRM Team. In addition, responsible for the development, implementation, and maintenance of CRM systems. This role involves working closely with various teams to ensure the CRM system meets business requirements and provides a seamless user experience.

To be successful in this role you will have the following skills and experience:

• Minimum 5 years' experience as a CRM Engineer or similar role.
• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent work experience.
• Strong demonstratable technical knowledge of CRM platforms, especially Dynamics 365 (Customer Insights and/or Sales).
• Experienced in development of Microsoft Power
• Platforms (Power BI, Power Automate, Power apps).
• Experience in integrating internal systems and 3rd party systems using Web Services.
• Additional benefit to have worked with Teams and other Office365 and Azure products.
• Excellent analytical, conceptual thinking, and execution skills.
• Prior experience operating in teams that deliver software in Agile and traditional project methodologies.

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our people, members and communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences and enables our team to bring their whole selves to work. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador. Our members are at the heart of everything we do, and we CARE deeply, DELIVER honourably, and LEAD bravely.

Applicants must have the right to work in Australia and will be subject to police and bankruptcy checks.