CRM Campaign Coordinator - North Ryde

Freedom Australia; Sydney; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

Freedom Australia in Sydney is seeking a CRM Campaign Coordinator to deliver impactful customer communications across Australia and New Zealand. You will coordinate email, SMS and MMS campaigns, manage the promo CRM calendar, and collaborate with creative teams to optimise performance.

Join a collaborative team, contribute to end-to-end campaign delivery, and help drive engagement and business results in a fast-paced retail environment.

Qualifications

• 1+ years' experience in a CRM, marketing or campaign coordination role.
• Experience executing marketing campaigns, including eDM, direct marketing and/or social campaigns.
• Strong attention to detail and project management skills.
• Excellent communication and stakeholder management abilities.
• Commercially minded with strong analytical skills.
• Proactive, organised and able to manage multiple priorities.
• Passion for marketing and customer experience.

Responsabilités

• Coordinate and execute CRM campaigns across email, SMS and MMS
• Manage the day-to-day promotional CRM calendar
• Develop and coordinate creative briefs and campaign requirements
• Build, test, schedule and deploy campaigns with a high degree of accuracy
• Monitor campaign performance and provide reporting insights
• Ensure all campaigns meet brand, legal and compliance requirements
• Collaborate with internal stakeholders to deliver engaging customer communications

Connaissances

CRM campaigns

Email marketing

SMS/MMS campaigns

Attention to detail

Project management

Stakeholder management

Analytical skills

Campaign optimization

Description du poste

North Ryde, NSW Are you passionate about marketing, customer engagement and bringing campaigns to life? Freedom is looking for a CRM Campaign Coordinator to help deliver impactful customer communications across Australia and New Zealand.

Are you passionate about marketing, customer engagement and bringing campaigns to life? Freedom is looking for a CRM Campaign Coordinator to help deliver impactful customer communications across Australia and New Zealand.

Working closely with the CRM & Loyalty Manager and wider Customer team, you'll coordinate and execute email, SMS and MMS campaigns, manage the promotional CRM calendar, collaborate with creative teams and support campaign performance reporting and optimisation.

Key Responsibilities

• Coordinate and execute CRM campaigns across email, SMS and MMS
• Manage the day-to-day promotional CRM calendar
• Develop and coordinate creative briefs and campaign requirements
• Build, test, schedule and deploy campaigns with a high degree of accuracy
• Monitor campaign performance and provide reporting insights
• Ensure all campaigns meet brand, legal and compliance requirements
• Collaborate with internal stakeholders to deliver engaging customer communications

About You

• 1+ years' experience in a CRM, marketing or campaign coordination role
• Experience executing marketing campaigns, including eDM, direct marketing and/or social campaigns
• Strong attention to detail and project management skills
• Excellent communication and stakeholder management abilities
• Commercially minded with strong analytical skills
• Proactive, organised and able to manage multiple priorities
• Passion for marketing and customer experience

Why Join Freedom?

This is an exciting opportunity to grow your CRM and marketing career with a leading retail brand. You'll be part of a collaborative team, gain exposure to end-to-end campaign delivery and help create meaningful customer experiences that drive engagement and business results.