CRM Campaign Coordinator - North Ryde

Freedom Furniture; Ryde; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

Freedom Furniture is seeking a CRM Campaign Coordinator to deliver customer communications across Australia and New Zealand. You will work with the CRM & Loyalty Manager and team to coordinate email, SMS and MMS campaigns and manage the promotional CRM calendar.

As part of the role you will support campaign performance reporting and optimisation, collaborating with creative teams to ensure campaigns meet brand and compliance requirements while delivering engaging customer experiences.

Qualifikationen

• 1+ years' experience in a CRM, marketing or campaign coordination role.
• Experience executing marketing campaigns, including eDM, direct marketing and/or social campaigns.
• Strong attention to detail and project management skills.
• Excellent communication and stakeholder management abilities.
• Commercially minded with strong analytical skills.
• Proactive, organised and able to manage multiple priorities.
• Passion for marketing and customer experience.

Aufgaben

• Coordinate and execute CRM campaigns across email, SMS and MMS
• Manage the day-to-day promotional CRM calendar
• Develop and coordinate creative briefs and campaign requirements
• Build, test, schedule and deploy campaigns with a high degree of accuracy
• Monitor campaign performance and provide reporting insights
• Ensure all campaigns meet brand, legal and compliance requirements
• Collaborate with internal stakeholders to deliver engaging customer communications

Kenntnisse

CRM campaigns

Email campaigns

SMS campaigns

MMS campaigns

Project management

Stakeholder management

Analytical skills

Attention to detail

Jobbeschreibung

Are you passionate about marketing, customer engagement and bringing campaigns to life? Freedom is looking for a CRM Campaign Coordinator to help deliver impactful customer communications across Australia and New Zealand.

Working closely with the CRM & Loyalty Manager and wider Customer team, you'll coordinate and execute email, SMS and MMS campaigns, manage the promotional CRM calendar, collaborate with creative teams and support campaign performance reporting and optimisation.

Key Responsibilities

• Coordinate and execute CRM campaigns across email, SMS and MMS
• Manage the day-to-day promotional CRM calendar
• Develop and coordinate creative briefs and campaign requirements
• Build, test, schedule and deploy campaigns with a high degree of accuracy
• Monitor campaign performance and provide reporting insights
• Ensure all campaigns meet brand, legal and compliance requirements
• Collaborate with internal stakeholders to deliver engaging customer communications

About You

• 1+ years' experience in a CRM, marketing or campaign coordination role
• Experience executing marketing campaigns, including eDM, direct marketing and/or social campaigns
• Strong attention to detail and project management skills
• Excellent communication and stakeholder management abilities
• Commercially minded with strong analytical skills
• Proactive, organised and able to manage multiple priorities
• Passion for marketing and customer experience

Why Join Freedom?

This is an exciting opportunity to grow your CRM and marketing career with a leading retail brand. You'll be part of a collaborative team, gain exposure to end-to-end campaign delivery and help create meaningful customer experiences that drive engagement and business results.