Credit Controller: Fast-Paced B2B Collections Pro

REMONDIS Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

REMONDIS Australia is seeking a dedicated Credit Controller to join our Mascot NSW team. You will manage customer accounts, oversee cash collections, and liaise with internal teams to resolve disputes while driving KPIs in a fast-paced environment.

The role emphasizes independence with strong support to achieve team goals, a culture of collaboration, and ongoing learning within the waste management sector.

Qualifications

• Proven experience in high-volume B2B collections and reconciliations.
• Customer-first mindset with ability to build trust and rapport.
• Strong analytical and problem-solving abilities.
• Excellent time management and organizational skills with urgency.
• Clear and confident communication skills.
• Ability to work independently and escalate when needed.
• Willingness to learn new systems and adapt to changing processes.

Responsibilities

• Manage customer accounts and oversee cash collections.
• Respond promptly to customer enquiries about account status.
• Develop and maintain relationships with customers and internal stakeholders.
• Assist customer service teams with resolving account disputes.
• Prepare and update stop service lists and related data.
• Engage with customers to process outstanding invoices and meet KPIs.
• Collaborate with colleagues and leadership to reduce aged debt and financial risk.

Skills

High-volume collections

Customer relationships

Analytical skills

Time management

Communication

Independent decision-making

Tech-savvy

Job description

REMONDIS Australia is seeking a dedicated Credit Controller to join our Mascot NSW team. You will manage customer accounts, oversee cash collections, and liaise with internal teams to resolve disputes while driving KPIs in a fast-paced environment.

The role emphasizes independence with strong support to achieve team goals, a culture of collaboration, and ongoing learning within the waste management sector.