Credit Controller

REMONDIS Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

REMONDIS Australia is seeking a dedicated Credit Controller to join our Mascot NSW team. You will manage customer accounts, oversee cash collections, and liaise with internal teams to resolve disputes while driving KPIs in a fast-paced environment.

The role emphasizes independence with strong support to achieve team goals, a culture of collaboration, and ongoing learning within the waste management sector.

Qualifications

• Proven experience in high-volume B2B collections and reconciliations.
• Customer-first mindset with ability to build trust and rapport.
• Strong analytical and problem-solving abilities.
• Excellent time management and organizational skills with urgency.
• Clear and confident communication skills.
• Ability to work independently and escalate when needed.
• Willingness to learn new systems and adapt to changing processes.

Responsibilities

• Manage customer accounts and oversee cash collections.
• Respond promptly to customer enquiries about account status.
• Develop and maintain relationships with customers and internal stakeholders.
• Assist customer service teams with resolving account disputes.
• Prepare and update stop service lists and related data.
• Engage with customers to process outstanding invoices and meet KPIs.
• Collaborate with colleagues and leadership to reduce aged debt and financial risk.

Skills

High-volume collections

Customer relationships

Analytical skills

Time management

Communication

Independent decision-making

Tech-savvy

Job description

REMONDIS are looking for a Credit Controller to join our team based in Mascot NSW. Step into a role where you are empowered to work independently, while being fully supported to achieve key team goals and a team team culture that values initiative, collaboration, and continuous learning.

What you'll be doing

• Manage customer accounts and oversee cash collections
• Respond promptly and accurately to customer enquiries about account status
• Develop and maintain strong relationships with both customers and internal stakeholders
• Assist customer service teams with resolving account disputes
• Prepare and update stop service lists and related data
• Engage directly with customers to process outstanding invoices and meet KPI targets
• Work closely with colleagues and leadership to reduce aged debt and minimize financial risk

Skills and Experience

• Proven experience in high-volume B2B collections, with strong reconciliation abilities
• A customer-first mindset and the ability to build trust and rapport
• Strong analytical and problem-solving skills
• Excellent time management and organizational skills, with a sense of urgency
• Clear and confident communication skills
• Ability to work independently, make decisions, and escalare where necessary
• Tech-savviness and a willingness to learn new systems
• Experience in the waste industry is a bonus, but what really matters is your motivation, drive, and resilience in a fast-paced environment

Who we are

At REMONDIS, you'll be part of a cleaner, more sustainable future. We provide comprehensive collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. We have a strong local presence, and a commitment to making a positive environmental impact.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organization that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.