Credit Controller

Remondis; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

REMONDIS in Mascot NSW is seeking a Credit Controller to join our team. You will manage customer accounts, drive cash collections, and work autonomously while supported to achieve team goals.

You'll engage with customers and internal stakeholders, resolve disputes, and aim to reduce aged debt in a fast-paced environment. We value initiative, collaboration and continuous learning.

Qualifications

• Proven experience in high-volume B2B collections.
• Customer-first mindset and ability to build trust.
• Strong analytical and problem-solving skills.
• Excellent time management and organisational skills.
• Clear and confident communication.
• Ability to work independently and make decisions.
• Tech-savviness and willingness to learn new systems.
• Experience in the waste industry is a bonus.

Responsibilities

• Manage customer accounts and oversee cash collections
• Respond promptly and accurately to customer enquiries about account status
• Develop and maintain strong relationships with both customers and internal stakeholders
• Assist customer service teams with resolving account disputes
• Prepare and update stop service lists and related data
• Engage directly with customers to process outstanding invoices and meet KPI targets
• Work closely with colleagues and leadership to reduce aged debt and minimize financial risk

Skills

B2B collections

Customer focus

Analytical skills

Time management

Communication

Independence

Tech-savvy

Adapting to fast pace

Job description

REMONDIS are looking for a Credit Controller to join our team based in Mascot NSW. Step into a role where you are empowered to work independently, while being fully supported to achieve key team goals and a team team culture that values initiative, collaboration, and continuous learning.

What you'll be doing

• Manage customer accounts and oversee cash collections
• Respond promptly and accurately to customer enquiries about account status
• Develop and maintain strong relationships with both customers and internal stakeholders
• Assist customer service teams with resolving account disputes
• Prepare and update stop service lists and related data
• Engage directly with customers to process outstanding invoices and meet KPI targets
• Work closely with colleagues and leadership to reduce aged debt and minimize financial risk

Skills and Experience

• Proven experience in high-volume B2B collections, with strong reconciliation abilities
• A customer-first mindset and the ability to build trust and rapport
• Strong analytical and problem-solving skills
• Excellent time management and organizational skills, with a sense of urgency
• Clear and confident communication skills
• Ability to work independently, make decisions, and lift where necessary
• Tech-savviness and a willingness to learn new systems
• Experience in the waste industry is a bonus, but what really matters is your motivation, drive, and resilience in a fast-paced environment

Who we are

At REMONDIS, you'll be part of a cleaner, more sustainable future. We provide comprehensive collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. We have a strong local presence, and a commitment to making a positive environmental impact.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organization that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.