Credit & Admissions Services Specialist

Adelaide University; Adelaide; On-site; AUD 75,000 - 83,000; Full time

Job summary

Adelaide University in Adelaide is seeking a Credit and Admissions Services Officer to ensure accurate domestic and international credit assessments and smooth stakeholder communications across the University. You will support equitable outcomes for students and applicants.

Reporting to a Team Lead within the Scholarships and Admissions Standards team, you will work with internal and academic staff to deliver timely admissions processing and continuous service improvements.

Qualifications

• Experience in complex service organisation.
• Proven ability in the provision of high‑level advice and recommendations.
• Experience in research and analytical skills.
• Experience in interpretation of policies and procedures.
• Proven ability in written and verbal communication.
• Proven ability with attention to detail.

Responsibilities

• Accurate Credit Assessments – Ensure all domestic and international credit assessments are completed accurately and within specified timelines.
• Effective Stakeholder Communication – Maintain clear and consistent communication with internal and external stakeholders.
• Timely Admissions Processing – Process admissions promptly to meet student load targets and compliance requirements.
• Continuous Improvement Initiatives – Contribute to improvements in credit and admissions processes to enhance efficiency and service quality.
• Successful System Implementation – Support the implementation of new or revised systems through training and communication.

Skills

Complex service delivery

High‑level advice

Research and analysis

Policy interpretation

Written and verbal communication

Attention to detail

Job description

Adelaide University in Adelaide is seeking a Credit and Admissions Services Officer to ensure accurate domestic and international credit assessments and smooth stakeholder communications across the University. You will support equitable outcomes for students and applicants.

Reporting to a Team Lead within the Scholarships and Admissions Standards team, you will work with internal and academic staff to deliver timely admissions processing and continuous service improvements.