Credit and Admissions Services Officer

The University of Adelaide; Adelaide; On-site; AUD 75,000 - 83,000; Full time

Job summary

The University of Adelaide is seeking a Credit and Admissions Services Officer based at the Adelaide City Campus. In this role you will help ensure internal transfer and credit assessments are completed accurately, and you will communicate with stakeholders across the University to ensure equitable, efficient outcomes for students and applicants.

Reporting to a Team Lead in Scholarships and Admissions Standards, you will work with internal support areas, students and staff, contributing to a

Qualifications

• Experience in complex service organisation.
• Proven ability in providing high-level advice and recommendations.
• Experience in research and analytical skills.
• Experience in interpretation of policies and procedures.
• Proven ability in written and verbal communication.
• Proven ability with attention to detail.

Responsibilities

• Accurate domestic and international credit assessments within timelines.
• Maintain clear and consistent communication with internal and external stakeholders.
• Process admissions promptly to meet student load targets and compliance requirements.
• Contribute to improvements in credit and admissions processes to enhance efficiency and service quality.
• Support the implementation of new or revised systems through training and communication.

Skills

Complex service organisation

High-level advisory skills

Research and analytical skills

Policy interpretation

Written and verbal communication

Attention to detail

Job description

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you vast scope and...

• Based in Student Engagement and Success Portfolio at the Adelaide City Campus
• Salary Range (HEO 4): $75,366 – $82,607 per annum (plus 17% superannuation)

At Adelaide University, we create the opportunities you need to achieve your ambitions – because when you thrive, we thrive.

We are transforming education for contemporary learners and global citizens. Building on a proud legacy and shaped by bold ambition, it’s a place of excellence and equity, where our vibrant community of staff are united by our purpose to inspire Australia’s future change-makers and create a better tomorrow.

Work that matters

As a Credit and Admissions Services Officer, you will help to ensure internal transfer and credit assessments are accurately completed following relevant approval processes. You will also provide timely and consistent communications with stakeholders across the University, to ensure equitable, efficient outcomes for students and applicants.

Curious to learn more? Explore the full role description to discover more about this opportunity.

The team

Reporting to a Team Lead, Credit and Admissions, this role forms part of Scholarships and Admissions Standards team within the Student and Academic Services Function. You will work closely with internal support service areas, students as well as both academic and professional staff across the University.

Our people are guided by purpose, curiosity and a commitment to lifelong learning. We embrace authenticity, innovation and collaboration, and harness diverse thinking in our pursuit of excellence.

This role is suited for individuals who prefer a degree of predictability in their work. This role will involve consistent tasks and regular interactions with familiar colleagues. You will be able to develop strong working relationships with your colleagues and contribute to a stable and reliable team.

Perfect for candidates who excel in providing exceptional service and support to students, staff and stakeholders.

Learn more about our people, what we stand for and what we offer at Careers at AU .

Experience

To join our community and thrive in this role, you will likely have the following skills and experience:

• Experience in complex service organisation
• Proven ability in the provision of high-level advice and recommendations
• Experience in research and analytical skills
• Experience in interpretation of policies and procedures
• Proven ability in written and verbal communication
• Proven ability with attention to detail

Joining us means you will strive for excellence in:

• Accurate Credit Assessments – Ensure all domestic and international credit assessments are completed accurately and within specified timelines
• Effective Stakeholder Communication – Maintain clear and consistent communication with internal and external stakeholders
• Timely Admissions Processing – Process admissions promptly to meet student load targets and compliance requirements
• Continuous Improvement Initiatives – Contribute to improvements in credit and admissions processes to enhance efficiency and service quality
• Successful System Implementation – Support the implementation of new or revised systems through training and communication

Our commitment to inclusion and diversity

We are committed to fostering a culture of inclusion where diversity is celebrated and everyone feels respected and valued. Adelaide University is an equal opportunity employer, committed to creating a safe, inclusive, and equitable workplace where everyone can thrive. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people of all ages, genders, cultural backgrounds, sexual orientations, and gender identities. We are committed to supporting flexible working arrangements and providing reasonable adjustments throughout the recruitment process.

For further information about this opportunity, please contact (quoting reference number 493468):

11:30pm Thursday 24 September 2026

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.