Admissions Systems & Operations Specialist

Flinders International; Adelaide; Hybrid; AUD 94,000 - 101,000; Full time

Job summary

Flinders University is seeking an Admissions Systems and Operations Officer to maintain, enhance, and develop admissions systems and workflows for efficient processing and a superior applicant experience. The role collaborates with stakeholders to identify opportunities for operational efficiencies and delivers training to staff.

The position emphasizes strong systems knowledge, quality assurance, and cross-cultural communication to support domestic and international applicants within a vibrant

Qualifications

• Experience in student administration or admissions.
• Experience delivering high-quality customer service.
• Strong analytical skills for practical, innovative solutions.
• Experience working with international and domestic students in cross-cultural settings.

Responsibilities

• Maintain and enhance admissions systems and workflows for efficient processing.
• Develop and implement standard operating procedures and staff training for admissions processing.
• Monitor and report on business performance and process improvements.
• Coordinate internal audits and quality assurance to ensure consistency with university policies.
• Collaborate with stakeholders to drive continuous system improvements and better applicant experience.

Skills

System maintenance

Process improvement

Data analysis

Stakeholder collaboration

Cross-cultural communication

Job description

Flinders University is seeking an Admissions Systems and Operations Officer to maintain, enhance, and develop admissions systems and workflows for efficient processing and a superior applicant experience. The role collaborates with stakeholders to identify opportunities for operational efficiencies and delivers training to staff.

The position emphasizes strong systems knowledge, quality assurance, and cross-cultural communication to support domestic and international applicants within a vibrant