CPD Programs Specialist - Hybrid & Member Experience

Work Initiatives; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

The Royal Australian College of General Practitioners (RACGP) is seeking a CPD Program Officer to provide operational and administrative support across the CPD team, coordinating workflows and monitoring system processes. You will apply CPD knowledge to resolve member needs and contribute to continuous improvement, delivering resources and program expertise across diverse contexts.

This role offers hybrid work arrangements nationwide and an opportunity to influence the college's CPD initiatives

Qualifications

• Strong written and verbal communication to interpret member needs.
• Ability to work autonomously and within a small team under pressure.
• Strong problem-solving, sound judgment, and ability to prioritise tasks.

Responsibilities

• Coordinate CPD workflows, monitor system processes, support reporting and drive continuous improvements.
• Analyze members' needs, resolve issues, adapt program knowledge, and provide resources.
• Identify system gaps and implement agreed solutions to improve the program.

Skills

Communication skills

Autonomy

Problem solving

Microsoft Office

Job description

The Royal Australian College of General Practitioners (RACGP) is seeking a CPD Program Officer to provide operational and administrative support across the CPD team, coordinating workflows and monitoring system processes. You will apply CPD knowledge to resolve member needs and contribute to continuous improvement, delivering resources and program expertise across diverse contexts.

This role offers hybrid work arrangements nationwide and an opportunity to influence the college's CPD initiatives