Security Officer

Wilson Group; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Wellbeing Hub

Health Insurance discounts

Employee Assistance Programs

Job summary

Wilson Security is expanding in NSW and recruiting for roles based in Sydney in its Corporate Real Estate Team. The positions include 24/7 rostered shifts, with 12-hour shift blocks and relief allowances.

Duties span gatehouse operations, CCTV monitoring, and building patrols to mitigate security risks. Ideal candidates bring NSW Security Licence, First Aid certification, and full working rights, plus strong customer service, communication, and reliability.

Qualifications

• Valid NSW Security Licence required.
• Current First Aid Certificate required.
• Full working rights in Australia or New Zealand.

Responsibilities

• Provide strong customer service to visitors, contractors and clients.
• Gatehouse duties and access control monitoring.
• Monitor CCTV and Access Control Systems; patrol buildings regularly.
• Identify hazards and report safety risks; assist tenants and facilities.
• Manage contractors and deliveries through dock processes.
• Respond to emergencies and support incident responses.
• Coordinate contractor management and ad-hoc duties as needed.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Resilience

Reliability

Work under pressure

Education

NSW Security Licence

First Aid Certificate

Full working rights

Tools

CCTV

Access control systems

Fire (FIP & EWIS)

Job description

Wilson Security present a unique opportunity to join our national specialist security network by applying for a position in the Corporate Real Estate Team based in Sydney.

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day. Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security has an established portfolio of national clients across multiple sectors and is committed to shaping the future of security by deploying innovative and sustainable solutions for our customers, partners and the community.

About this exciting opportunity:

• Location : CBD/Parramatta & North Sydney
• Full Time & Casual Opportunities available
• Must have 24 /7 availability. (weekday and weekend shifts)
• 12 hour shifts
• Receive relievers allowance.

Wilson Security is expanding in the NSW securing additional contracts that strengthen our presence in the region. This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.

These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.

DUTIES & RESPONSIBILITIES:

• Providing strong Customer Service solutions to visitors, contractors & client
• Gatehouse duties
• Proactively monitoring CCTV and Access Control Systems
• Conducting building patrols to actively report and mitigate security & safety risk
• Identifying and reporting hazards and building faults for rectification
• Providing support to tenants and Facilities
• Managing contractors and deliveries through dock management
• Responding to emergency situations
• Contractor management duties
• Ad-hoc duties

Skills And Experience:

• Strong customer service skills and the ability to maintain resilience within a fast-paced environment.
• Intermediate computer skills
• Excellent interpersonal and verbal/written communication skills
• Positive attitude
• Must possess a professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment.
• Experience using Fire (FIP & EWIS) and Security Systems (CCTV, Access, Control) will be highly regarded.
• Ability to work a rotating roster with 24/7 availability.

Qualifications & Licenses:

• Valid NSW Security Licence
• Current First Aid Certificate
• Full working rights

Wilson Security:

At Wilson Security, we proudly engage with our workforce through various mediums, both online and in person. We offer extensive Training and Development, employee benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs. Our Innovation Council, Specialist Security Peer Network, and Corporate Social Responsibility team actively connect with our people and communities through fundraising, sponsorships, and team-building activities.

We are committed to building a diverse workforce that represents the communities we protect, including offering career opportunities for Aboriginal and Torres Strait Islander Peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards and International Security Officers Day on July 24th.

Thank you for considering Wilson Security.