Corporate Receptionist

HopgoodGanim Lawyers; Perth; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Paid birthday leave

Annual review & promotion cycle

Parental leave (up to 20 weeks)

Fertility leave

HG Way Awards night

Employee assistance programs

Annual flu vaccinations

Referral incentives

Job summary

HopgoodGanim Lawyers in Perth is seeking a Corporate Receptionist to join our Client and Office Services team. You will greet clients, answer calls, manage the switchboard, book conference rooms, and support event setup.

A front-of-house background in professional services and excellent communication are essential for delivering premium client service. Based in Allendale Square, you will contribute to daily office operations, coffee service, mail runs, and document production while maintaining a

Qualifications

• Experience in front-of-house in professional services or customer-centric environments.
• Strong spoken and written communication skills.
• Professional presentation and strong interpersonal abilities.
• Ability to multi-task and manage varied duties in a fast-paced setting.

Responsibilities

• Greet clients in a warm, professional manner on arrival.
• Answer calls promptly and manage the switchboard.
• Manage conference room bookings and service rooms.
• Prepare coffees and other beverages.
• Coordinate daily mail and courier duties.
• Produce documents (print, bind, scan, copy).
• Order catering and assist with event setups when required.
• Keep reception area tidy at all times and maintain client kitchen.
• Stocktake consumables and restock as needed.
• Provide overflow support for office services, records management, admin and events.

Skills

Front of house

Customer service

Interpersonal skills

Multi-tasking

Professional services experience

Tools

Microsoft Office

Job description

Due to an internal move, we are looking for our next Corporate Receptionist to join our Client and Office Services team. As the first port of call for our valued clients, visitors and team in our Perth office you will also contribute to the delivery of high-quality office support services.

As a valued member of our Perth office, this role is responsible for providing exceptional service to both internal and external clients, including:

• Greeting clients in a warm and professional manner on arrival
• Answering calls promptly and managing the switchboard operation
• Managing conference room bookings and servicing rooms
• Preparing coffees and other beverages
• Daily mail and courier coordination
• Document production (printing, binding, scanning, copying)
• Ordering catering and assisting with event setups when required
• Ensuring the reception area is tidy at all times
• Maintenance of the client kitchen
• Stocktaking consumables

Working closely with our Office & Client Services Coordinator our Corporate Receptionist will also provide overflow support from time to time with various office services, records management, administrative and events requirements.

About you

As someone who is passionate about providing 'next level' customer service, you will have held a similar position in a professional services or highly customer-centric environment previously. Having experience working 'front of house' would be advantageous. You will be a team player, well-presented and have strong interpersonal skills with an ability to multi-task and manage the demands of a varied role while remaining composed under pressure. Experience using Microsoft Office is also highly desirable along with experience using digital phone consoles.

About Us

Based in our Perth office at Allendale Square, with close to 50 people, you will be joining a national firm. HopgoodGanim offers a number of benefits including:

• Paid birthday leave
• Annual review and promotion cycle
• Access to paid parental leave (up to 20 weeks for eligible employees) and fertility leave
• Fun mid-year and end-of-year team celebrations including our HG Way Awards night
• Employee assistance programs and annual flu vaccinations
• Client and recruitment referral incentive schemes