Receptionist

Compass Group Pty Limited; City of Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Paid parental leave

Retail discounts

Career development opportunities

Above award wages

Job summary

Rapport is seeking a Corporate Receptionist to join our team onsite at a premium corporate client in Melbourne. You will provide exceptional front-of-house service, greet visitors, manage calls, and support meetings and events to ensure a seamless guest experience.

With 2+ years in reception or client services and strong MS Office skills, you will uphold confidentiality and professionalism. This is a full-time role with weekend-free scheduling and access to standard employee benefits.

Qualifications

• 2+ years experience in a comparable reception/client service role.
• Advanced administration skills including Microsoft Office.
• Discreet, ethical and committed to confidentiality.

Responsibilities

• Deliver exceptional front-of-house service during meetings and events.
• Act as the primary contact for catering and event space bookings, including room setup.
• Provide reception support, greet visitors and handle phone inquiries.
• Oversee presentation and readiness of meeting rooms, spaces and catering areas.
• Manage client feedback relating to events and catering to ensure high service standards.

Skills

Reception experience

Customer service

Multitasking

Confidentiality

Tools

Microsoft Office

Job description

Corporate Receptionist

• Full time Monday - Friday! Get back your weekends!
• High end corporate client and meeting facility!
• City location, multiple forms of public transport available

At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.

We are currently seeking a Corporate Receptionist to join our team onsite at one of our premium corporate clients. You will be providing exceptional high level receptionist services.

THE POSITION

• Deliver exceptional front-of-house service during meetings, conferences, and client events, ensuring guests receive a professional and welcoming experience
• Act as the primary point of contact for catering and event space bookings, including catering requirements, room setup, and last-minute changes
• Providing seamless support throughout functions and catering services
• Manage client feedback relating to events and catering, ensuring high service standards and continuous improvement
• Oversee the presentation and readiness of meeting rooms, event spaces, and catering areas to maintain a premium client experience
• Provide reception support as required, including greeting visitors and handling telephone enquiries, while maintaining a strong focus on event and catering operations

THE PERSON

• 2+ years experienced in a comparable reception/client service role
• Advanced administration skills including Microsoft Office
• Eagerness to contribute to a friendly and professional team environment
• Strong understanding of corporate reception duties and professional standards
• Ability to multitask and remain calm under pressure
• Discreet, ethical and committed to maintaining a high degree of confidentiality

**Due to the setting of this position, a baseline background check will be completed prior to starting, therefore full-time Australian working rights with permanent residency or citizenship is a mandatory requirement**

THE BENEFITS

• Paid parental leave
• Multiple salary packaging options to make your dollar go further
• Easy access to 100+ retail discounts
• Opportunity to learn new skills and move to different internal roles
• Above award wages
• A chance to join an ecologically and socially forward operation