Corporate FSQA Officer

JBS; Ipswich City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Discounts on JBS products

Novated leasing options

Employee recognition and team events

Job summary

JBS Australia is seeking a Corporate FSQA Officer – Sales Support to join the Group FSQA Team at the Riverview head office. You will support food safety, quality assurance and customer satisfaction across Northern and Southern operations, managing customer inquiries and quality issues with plant teams, sales and customers.

The role involves data analysis, trend identification, reporting improvements, and supporting market access and accreditation programs across brands.

Qualifications

• Advanced written, verbal and interpersonal communication.
• Strong computer literacy and data handling skills.
• Attention to detail and quality focus across operations.
• Ability to work autonomously and as part of a broader team.
• Willingness to travel to plant and customer sites.

Responsibilities

• Support FSQA across Northern and Southern operations and respond to customer queries.
• Prepare and analyse quality data, identify trends and opportunities for improvement.
• Assist with market access, accreditation processes and QA system initiatives.
• Support reporting systems and dashboards to enhance visibility and decision-making.

Skills

Communication skills

Computer literacy

Attention to detail

Autonomy

Time management

Multi-tasking

Food safety knowledge

Animal welfare knowledge

Travel readiness

Job description

Following an internal development opportunity, JBS Australia is seeking a motivated and dedicated professional to join our Group Food Safety and Quality Assurance (FSQA) Team as a Corporate FSQA Officer – Sales Support. Based at our Northern Operations head office in Riverview and reporting to the Group FSQA Manager, this role is ideal for someone looking to grow their FSQA career within a large, multi-site, multi-brand global organisation.

As the Corporate FSQA Officer - Sales Support, you will play a critical role in supporting JBS Australia's food safety, quality assurance and customer satisfaction objectives across our Northern and Southern operations. Working closely with plant teams, sales departments and customers, you will manage customer enquiries and quality related matters, support compliance activities and ensure customer and regulatory requirements are met.

You will prepare and analyse quality and performance data, identify trends and opportunities for improvement and provide insights that support operational and business performance. The role will also involve supporting market access requirements, customer accreditation processes and quality system initiatives across the business.

As part of the Group FSQA team, you will contribute to the continuous improvement of reporting systems, dashboards and digital tools, helping to enhance data visibility, reporting efficiency and decision-making. This is a diverse and rewarding role that offers exposure to multiple sites, brands and stakeholders while supporting the continued success of JBS Australia.

About You

Advanced written, verbal and interpersonal communication skills, with the ability to build effective relationships with internal and external stakeholders

Demonstrated computer literacy

Strong attention to detail

Ability to work autonomously and as part of a broader team

Demonstrated organisational, time management and multi-tasking skills

Knowledge of food safety and quality assurance requirements in the Australian meat export industry (advantageous)

Knowledge of Australian animal welfare requirements (advantageous)

Ability to travel to plant and customer sites (essential)

Why join JBS Australia?

Competitive salary + annual performance bonus

Long-term career development with one of Australia's largest agribusiness employers

Internal promotion and career progression opportunities across Australia

Employee discounts on premium JBS meat products

Health insurance, banking and retail discounts

Novated leasing options (eligibility criteria apply)

Employee recognition and team celebration events

Access to a wide range of corporate partnership benefits

JBS Australia is the largest and most respected meat and food producer in Australia. We have a strong portfolio of leading and renowned beef, lamb, pork, salmon and value-added branded products, such as AMH, Swift, Primo, Murray Valley and Huon.

This is an outstanding opportunity to broaden your experience, work across multiple sites and brands, and contribute to the success of one of Australia's leading food companies.