Sales Administration Assistant - Grocery

JBS; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Novated car leasing options

Health insurance discounts

Retail partner savings

Free onsite parking

Free onsite physiotherapy services

Staff sales discounts

Job summary

JBS Australia seeks a Sales Administration Assistant based in Port Melbourne to provide critical administrative and analytical support to the sales team, ensuring customer requirements are managed efficiently and key commercial processes are executed accurately.

Working closely with National Account Managers, Customer Service, Logistics and Finance, you will support sales reporting, claims processing, inventory reporting and customer administration in a fast-paced FMCG environment.

Qualifications

• Experience in sales support, administration or customer-facing coordination roles.
• Strong Microsoft Excel, Word and Outlook skills.
• Excellent communication and stakeholder management skills with a customer-focused approach.
• Ability to prioritise competing tasks, work autonomously, and contribute effectively within a team.

Responsibilities

• Analyse sales data to support commercial decision-making.
• Prepare and maintain sales, inventory, and customer reporting.
• Support customer administration requirements and ensure timely communication with stakeholders.
• Process and manage customer claims, ensuring follow-up and resolution.
• Collaborate with Logistics and cross-functional teams to support DIFOT performance.

Skills

Excel

Word

Outlook

Analytical skills

Education

Business or administration qualification

Job description

JBS Australia is Australia's largest meat, pork and salmon processor. The Company has a strong portfolio of leading beef, lamb, pork, salmon and value-added branded products. In our Corporate Office we drive and foster the JBS culture of excellence and believe success is achieved through hard work. JBS can provide you with more than a job, it can provide a long term rewarding career.

JBS Pork Australia is Australia's leading integrated agri-food company, supplying high-quality pork to domestic and export markets across a network of farming, processing and distribution sites. As part of the global JBS group, we offer diverse career paths and the chance to contribute to a sustainable, innovative protein business. Our mission is to be the best in all that we do - focused on superior products and services, trusted supplier partnerships, and a better future for our people.

About the Role

JBS Australia is Australia's largest meat, pork and salmon processor. The Company has a strong portfolio of leading beef, lamb, pork, salmon and value-added branded products. In our Corporate Office we drive and foster the JBS culture of excellence and believe success is achieved through hard work. JBS can provide you with more than a job, it can provide a long term rewarding career.

JBS Pork Australia is Australia's leading integrated agri-food company, supplying high-quality pork to domestic and export markets across a network of farming, processing and distribution sites. As part of the global JBS group, we offer diverse career paths and the chance to contribute to a sustainable, innovative protein business. Our mission is to be the best in all that we do - focused on superior products and services, trusted supplier partnerships, and a better future for our people.

About the Role

We are seeking a Sales Administration Assistant to join our team. Based in Port Melbourne, you will provide critical administrative and analytical support to the sales team, ensuring customer requirements are managed efficiently, and key commercial processes are executed accurately and on time.

Working closely with National Account Managers, Customer Service, Logistics, Finance and key retail customers, you will support sales reporting and analysis, claims processing, inventory reporting and customer administration activities. This role plays an important part in maintaining strong customer relationships, supporting revenue delivery, and ensuring smooth day-to-day commercial operations within a fast-paced FMCG environment.

Key Responsibilities

• Analyse sales, pricing, promotional and claims data to support commercial decision-making.
• Prepare and maintain sales, inventory, and customer reporting to deliver meaningful business insights.
• Support customer administration requirements and ensure timely communication with internal and external stakeholders.
• Process and manage customer claims, ensuring accurate follow-up and resolution.
• Collaborate with Logistics and cross-functional teams to support DIFOT performance and customer service outcomes.

About You

• Experience in sales support, administration or customer-facing coordination roles, ideally within FMCG or a similar fast-paced environment.
• Strong Microsoft Excel, Word and Outlook skills, with confidence working across multiple business systems.
• Strong analytical and numerical capability with excellent attention to detail.
• Excellent communication and stakeholder management skills with a customer-focused approach.
• Ability to prioritise competing tasks, work autonomously, and contribute effectively within a team environment.
• A proactive, collaborative, and solution-focused mindset with a willingness to learn and improve processes.
• Business or administration-related qualification preferred, but not essential.

Why join JBS?

We are committed to creating a workplace where people feel supported, valued, and connected. As part of a leading global food company, you will enjoy:

• Novated car leasing options, health insurance discounts, and retail partner savings.
• Free onsite parking and free onsite physiotherapy services.
• Heavily discounted premium meat products through our staff sales.
• Unmatched career progression pathways across the global JBS network.