Corporate FSQA Officer

Northern Ops; Ipswich City; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Annual performance bonus

Relocation assistance

Employee discounts on premium products

Job summary

JBS Australia is seeking a Corporate FSQA Officer – Sales Support based at our Northern Operations head office in Riverview. The role supports food safety, QA, and customer satisfaction across Northern and Southern operations, managing customer enquiries and ensuring regulatory compliance.

You will analyse quality data, identify trends, and support market access and accreditation processes while contributing to dashboards and reporting tools for better decision-making.

Qualifications

• Advanced written, verbal and interpersonal communication skills.
• Ability to build relationships with stakeholders.
• Demonstrated computer literacy.
• Strong attention to detail and organisational skills.
• Ability to work autonomously and as part of a team.
• Proven multi-tasking and time management abilities.
• Knowledge of food safety and quality assurance in Australian meat export is advantageous.

Responsibilities

• Support food safety, quality assurance and customer satisfaction objectives across operations.
• Manage customer enquiries and quality-related matters; ensure regulatory requirements are met.
• Prepare and analyse quality and performance data; identify trends and opportunities for improvement.
• Support market access, accreditation processes and quality system initiatives.
• Contribute to reporting systems, dashboards and digital tools for data visibility.

Skills

Communication skills

Interpersonal skills

Attention to detail

Autonomy

Time management

Multi-tasking

Computer literacy

Job description

Following an internal development opportunity, JBS Australia is seeking a motivated and dedicated professional to join our Group Food Safety and Quality Assurance (FSQA) Team as a Corporate FSQA Officer – Sales Support. Based at our Northern Operations head office in Riverview and reporting to the Group FSQA Manager, this role is ideal for someone looking to grow their FSQA career within a large, multi-site, multi-brand global organisation.

As the Corporate FSQA Officer - Sales Support, you will play a critical role in supporting JBS Australia's food safety, quality assurance and customer satisfaction objectives across our Northern and Southern operations. Working closely with plant teams, sales departments and customers, you will manage customer enquiries and quality related matters, support compliance activities and ensure customer and regulatory requirements are met.

You will prepare and analyse quality and performance data, identify trends and opportunities for improvement and provide insights that support operational and business performance. The role will also involve supporting market access requirements, customer accreditation processes and quality system initiatives across the business.

As part of the Group FSQA team, you will contribute to the continuous improvement of reporting systems, dashboards and digital tools, helping to enhance data visibility, reporting efficiency and decision-making. This is a diverse and rewarding role that offers exposure to multiple sites, brands and stakeholders while supporting the continued success of JBS Australia.

About You

• Advanced written, verbal and interpersonal communication skills, with the ability to build effective relationships with internal and external stakeholders
• Demonstrated computer literacy
• Strong attention to detail
• Ability to work autonomously and as part of a broader team
• Demonstrated organisational, time management and multi-tasking skills
• Knowledge of food safety and quality assurance requirements in the Australian meat export industry (advantageous)
• Knowledge of Australian animal welfare requirements (advantageous)
• Ability to travel to plant and customer sites (essential)

Why join JBS Australia?

• Competitive salary + annual performance bonus
• Long-term career development with one of Australia's largest agribusiness employers
• Internal promotion and career progression opportunities across Australia
• Employee discounts on premium JBS meat products
• Relocation assistance for eligible roles
• Health insurance, banking and retail discounts
• Novated leasing options (eligibility criteria apply)
• Employee recognition and team celebration events
• Access to a wide range of corporate partnership benefits

JBS Australia is the largest and most respected meat and food producer in Australia. We have a strong portfolio of leading and renowned beef, lamb, pork, salmon and value-added branded products, such as AMH, Swift, Primo, Murray Valley and Huon.

This is an outstanding opportunity to broaden your experience, work across multiple sites and brands, and contribute to the success of one of Australia's leading food companies. If you're ready to take the next step in your FSQA career and make a meaningful impact in a dynamic business,