Coordinator Settlement Program

Jesuit Social Services; Sunshine Coast Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and salary packing

Induction and orientation program

Ongoing training and development

Employee assistance program

Generous leave

Job summary

Jesuit Social Services is seeking a Coordinator, Settlement Program to lead a multifaceted team supporting newly arrived refugees and migrants. The role requires coordinating the Settlement, Homework Club and Working Together programs with a focus on safety, collaboration, and community development.

The ideal candidate will have tertiary qualifications or relevant experience in this field, strong leadership, and a proven track record in risk management and stakeholder engagement.

Qualifications

• Experience managing a small team across multiple programs.
• Extensive knowledge of frameworks for supporting newly arrived communities.
• Tertiary qualification in field supporting newly arrived communities and their families.
• Demonstrated capacity to lead, manage and mentor staff.
• Ability to continuously assess and mitigate risk for safety and wellbeing.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Coordinate services across Settlement, Homework Club and Working Together programs.
• Provide leadership, line management and operational support to the teams.
• Collaborate with the General Manager, Housing and Complex Needs on program requirements.
• Promote a culture of respect and collaboration within teams.
• Oversee program governance and ensure data/compliance requirements are met.

Skills

Team management

Stakeholder engagement

Leadership

Communication

Risk assessment

Mentoring staff

Education

Tertiary qualification in community services or related field

Job description

Job Category: Community Services and Development

About the organisation

Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

What Jesuit Social Services can offer you:

• An organisation that lives its values, through its day to day work
• A welcoming and supportive relational environment
• A comprehensive Induction and Orientation program
• Ongoing training and development related to your role
• Employee assistance program
• A competitive salary plus salary packaging benefits
• Generous leave

Job Description

About the role

We are seeking a qualified, experienced and enthusiastic individual to the role of Coordinator, Settlement Program. The successful applicant will require understanding and experience of coordinating a multifaceted team , a sound understanding of the complexities of being newly arrived in the country, and a demonstrated understanding of all data and compliance requirements and ability to manage and maintain relationship with internal and external stakeholders.

.8 EFT Monday – Thursday– 12 month Family Leave position

About the program

The Coordinator oversees 3 programs;

• To coordinate services across the Settlement team, Homework Club and Working Together program
• Facilitate the operational requirements of the 3 programs in collaboration with the General Manager, Housing and Complex Needs.
• Provide leadership, line management and operational support to the teams
• To promote a culture of respect and collaboration within teams whilst working towards the organisation’s overarching vision to build a just society

Program Purpose

The Settlement Program is a Community Development Program funded by the Department of Social Services (DSS). Jesuit Social Services works with newly arrived refugees and migrants and their communities who have arrived in Australia in the last 5 years. The program seeks to support the settlement of new and emerging communities through casework support, group work and information sessions, referral to mainstream services and activities, using a community development, capacity building and strength-based approach.

Jesuit Social Services has operated the Flemington Homework Club for over 20 years. The program runs twice weekly during school term from 5-7pm and supports school aged children from refugee and migrant backgrounds in the Flemington Public Housing estate to overcome common barriers to engagement with learning and success at school. The program is overseen by a 0.4. Homework Club Coordinator and is supported by approximately 20 volunteers. The program is completely reliant on securing grants and donations.

The Working Together program is a grant Family Safety Victoria (FSV) awarded to Jesuit Social Services for the delivery of a community and sector capacity building project which aims to increase awareness and reduce the impacts of family violence within Horn of African communities in Melbourne’s West. The program is delivered in partnership with Good Shepard, with Jesuit Social Services as the lead org. A program worker is based across both sites.

Desired Skills and Experience

About you

This role will suit a candidate with:

• Experience managing a small team across the three programs - two Senior Practitioners and a Homework Club Coordinator
• Extensive knowledge and understanding of frameworks and approaches to supporting newly arrived communities
• Tertiary qualification/s and/or relevant experience in field supporting newly arrived communities and their families across the three domains.
• Demonstrated capacity to lead, manage and support teams including ability to provide support, mentoring and supervision to staff
• Capacity to continuously assess and mitigate risk at a program and participant level to ensure safety and wellbeing of self and others.
• Excellent communication and stakeholder engagement skills.

Applications close at 5.00pm on 2 October 2026

Applications will be reviewed on an ongoing basis and the closing date may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.

Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.