Coordinator 1 [AQ-23421]

Aquent; Redmond; Remote; AUD 60,000 - 85,000; Full time

Job summary

Aquent is partnering with a global technology leader and seeks a credentialing coordinator to manage the end-to-end lifecycle of external partner credentials.

You will serve as the central point of contact to ensure smooth onboarding, ongoing access, and compliant operations for a distributed global team.

Qualifications

• Proficiency with Outlook, Teams, Excel, and PowerPoint.
• Strong organizational skills with multi-tasking and record-keeping.
• Discretion and confidentiality in handling information.
• Excellent written and verbal communication for stakeholder contact.
• Ability to work independently in a task-driven environment.

Responsibilities

• Serve as the principal point of contact for external partner credentialing, managing the end-to-end process.
• Handle all inquiries and correspondence related to external partners with timely responses.
• Coordinate relationships between external partners, internal managers, stakeholders, and administrators.
• Manage a high volume of partner requests efficiently and accurately.
• Maintain and track lists of external partners with data accuracy and compliance.
• Coordinate onboarding and offboarding processes for external partners.
• Oversee device requests and returns with proper tracking records.
• Assist external partners with access and IT-related issues during onboarding.
• Address additional credential management tasks and ad-hoc requests as needed.

Skills

Strong organizational skills

Excellent written and verbal коммуника

Ability to work independently

Discretion and confidentiality

Tools

Outlook

Teams

Excel

PowerPoint

Job description

Aquent is proud to partner with a global technology leader renowned for its innovative products and services that shape the future of digital experiences. This organization is at the forefront of technological advancement, driving progress and empowering millions worldwide. As a critical partner, Aquent helps this company achieve its ambitious goals by connecting them with exceptional talent who make a tangible difference.

Are you ready to be the linchpin that ensures seamless operations for a dynamic global team? We are seeking a dedicated professional to play a pivotal role in managing the end-to-end credentialing process for our valued external partners. This is an exciting opportunity to be the central point of contact, directly impacting project success and overall operational efficiency by ensuring that all guest collaborators have the support and resources they need to contribute effectively.

Your meticulous attention to detail and strong communication skills will be essential in maintaining a smooth, organized, and highly functional environment for our extended workforce, enabling critical contributions to cutting-edge projects.

About The Role

In this essential role, you will be the cornerstone of support for external partners, managing their lifecycle from onboarding to offboarding. You will be instrumental in maintaining an organized and efficient process, serving as the primary point of contact for all inquiries and requests. This position offers a unique chance to contribute significantly to the operational excellence of a leading technology company by ensuring that all external collaborators are properly credentialed, equipped, and supported, allowing them to focus on their critical contributions and drive innovation.

Key Responsibilities

• Serve as the principal point of contact for all external partner credentialing needs, managing the end-to-end process.
• Handle all inquiries and correspondence related to external partners, ensuring timely and accurate responses.
• Act as the main liaison and support for relationships between external partners, internal managers, stakeholders, and business administrators.
• Manage and respond to a high volume of requests efficiently and effectively.
• Maintain and track comprehensive lists of external partners, ensuring data accuracy and compliance.
• Coordinate and facilitate the onboarding and offboarding processes for external partners.
• Manage and coordinate device requests and returns, maintaining appropriate tracking records.
• Provide assistance to external partners with access and IT-related issues during their onboarding phase.
• Address additional basic management needs for external partners as they arise.
• Provide support for additional credential management tasks and ad-hoc requests as required.

What You’ll Bring

Essential Qualifications

• Demonstrated proficiency with widely recognized commercial software, including Outlook, Teams, Excel, and PowerPoint.
• Strong organizational skills with a proven ability to manage multiple tasks and maintain detailed records.
• Exceptional discretion and consistent follow-through when handling requests and confidential information.
• Excellent written and verbal communication skills, capable of serving as a primary point of contact for diverse stakeholders.
• Ability to work independently in a task-oriented environment while maintaining a consistent working schedule.

Preferred Qualifications

• Prior administrative or business support experience, particularly in roles involving structured, process-driven work.
• Experience working within a large corporate or technology environment.
• Experience with onboarding/offboarding processes, credential or access management, request tracking, and stakeholder coordination.
• A strong emphasis on relevant professional experience over formal academic degrees for this role.

Client Description

Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Here, you’ll collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose—where your ideas are valued, and your work drives real change. Wherever your passion lies and wherever your career is headed—you’ll play a role in projects that touch billions of lives. With flexible work options and a supportive environment, you’ll have the tools to thrive both personally and professionally. Be part of something that truly matters.

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.