Contract Service Coordinator - Elevate Client Ops

GEG ELMO; Sunshine Coast Regional; On-site; AUD 60,000 - 80,000; Part time

Job summary

Grosvenor Engineering Group is seeking a Service Coordinator in Nambour for a 10 month fixed term contract. You will manage daily administration, schedule work, and maintain client portals while coordinating subcontractor administration to support KPI-driven outcomes.

The role requires strong customer service skills, MS Word/Excel/Outlook proficiency, and excellent communication with a proactive, detail-focused approach. Graduates are encouraged to apply.

Qualifications

• Experience in customer service roles.
• Exposure to HVAC service is a plus but not essential.
• Proficient with MS Word, Excel and Outlook.
• Strong communication and responsive client service mindset.
• Good time management and attention to detail.

Responsibilities

• Manage daily administration activities such as scheduling work and handling client calls.
• Maintain client portals and generate invoicing and work orders to meet KPIs.
• Coordinate subcontractor administration and monthly reporting.
• Handle inbound calls from clients and technicians.

Skills

Customer service

HVAC exposure

MS Word

Excel

Outlook

Communication

Time management

Attention to detail

Proactive

Graduate friendly

Tools

MS Word

Excel

Outlook

Job description

Grosvenor Engineering Group is seeking a Service Coordinator in Nambour for a 10 month fixed term contract. You will manage daily administration, schedule work, and maintain client portals while coordinating subcontractor administration to support KPI-driven outcomes.

The role requires strong customer service skills, MS Word/Excel/Outlook proficiency, and excellent communication with a proactive, detail-focused approach. Graduates are encouraged to apply.