Fire & Electrical Service Coordinator – Sunshine Coast

GEG ELMO; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

Grosvenor Engineering Group is seeking a Service Coordinator - Fire/Electrical to join our Sunshine Coast team. The role focuses on efficient daily administration, client communication, and coordination of service activities to meet client KPIs.

You will support invoicing, work orders, and subcontractor administration while maintaining client portals and monthly reporting. Training is provided, with a supportive team and opportunities for growth within our expanding ANZ network.

Qualifications

• Previous experience in a customer service based role.
• Confident with technology and in house systems (MS Word, Excel, Outlook).
• Willingness to learn with excellent communication skills.
• Strong time management and attention to detail.
• Positive, proactive customer-focused approach.
• Graduates encouraged to apply, with training facilitated.

Responsibilities

• Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.
• Maintain client portals, generate invoicing and work orders to meet client KPIs.
• Coordinate subcontractor administration and support with monthly reporting.
• Manage inbound calls from clients and technicians.

Skills

Customer service

MS Word

MS Excel

Outlook

Communication

Time management

Tools

MS Word

MS Excel

Outlook

Job description

Grosvenor Engineering Group is seeking a Service Coordinator - Fire/Electrical to join our Sunshine Coast team. The role focuses on efficient daily administration, client communication, and coordination of service activities to meet client KPIs.

You will support invoicing, work orders, and subcontractor administration while maintaining client portals and monthly reporting. Training is provided, with a supportive team and opportunities for growth within our expanding ANZ network.