Contract - Senior ServiceNow Technical Consultant / Developer

Datacom; City of Brisbane; On-site; AUD 166,000 - 221,000; Full time

Job summary

Datacom's ServiceNow Practice is seeking an experienced ServiceNow Developer / Senior Technical Consultant for an initial 6-month contract engagement. This hands-on role focuses on platform development, workflow automation, integrations, and HRSD within enterprise ServiceNow environments.

Based in Australia with a preference for Brisbane, Canberra, or Adelaide, the role requires active NV1 clearance and Australian citizenship.

Qualifications

• Active NV1 Security Clearance.
• Australian citizenship and ability to work within Australian Government environments.
• Strong hands-on ServiceNow development experience.

Responsibilities

• Design, develop, configure, and enhance ServiceNow solutions across multiple applications and platform capabilities.
• Build and maintain workflows, Flow Designer solutions, integrations, business rules, client scripts, Script Includes, UI Actions, portals, and custom applications.
• Develop scalable, maintainable, and supportable solutions aligned with ServiceNow best practice.
• Collaborate with architects, consultants, business analysts, and customers to translate requirements into technical designs and working solutions.
• Participate in agile delivery activities including technical design, sprint planning, estimation, development, testing, and deployment.
• Troubleshoot complex platform issues and resolve defects across development, test, and production environments.
• Contribute to code reviews, development standards, governance practices, and continuous improvement initiatives.
• Produce technical documentation, solution designs, and deployment artefacts.

Skills

ServiceNow development

Agile delivery

Troubleshooting

Customer collaboration

Tools

ServiceNow

Flow Designer

Job description

About the Role

We're seeking an experienced ServiceNow Developer / Senior Technical Consultant to join Datacom's ServiceNow Practice on an initial 6-month contract engagement.

This is a hands-on development role for someone who enjoys building quality solutions, solving complex technical challenges, and delivering great developer outcomes on enterprise ServiceNow platforms. The successful candidate will work across a range of customer engagements, with a particular focus on platform development, workflow automation, integrations, and HRSD solutions.

Australian citizens with an active NV1 Security Clearance are required.

Preference will be given to consultants located in Brisbane, Canberra, or Adelaide, although other Australian locations will be considered.

What You'll Do

• Design, develop, configure, and enhance ServiceNow solutions across multiple applications and platform capabilities.

• Build and maintain workflows, Flow Designer solutions, integrations, business rules, client scripts, Script Includes, UI Actions, portals, and custom applications.

• Develop scalable, maintainable, and supportable solutions aligned with ServiceNow best practice.

• Collaborate with architects, consultants, business analysts, and customers to translate requirements into technical designs and working solutions.

• Participate in agile delivery activities including technical design, sprint planning, estimation, development, testing, and deployment.

• Troubleshoot complex platform issues and resolve defects across development, test, and production environments.

• Contribute to code reviews, development standards, governance practices, and continuous improvement initiatives.

• Produce technical documentation, solution designs, and deployment artefacts.

What You'll Bring

Essential

• Active NV1 Security Clearance.

• Australian citizenship and ability to work within Australian Government and regulated customer environments.

• Strong hands-on ServiceNow development experience.

• Experience working within agile delivery teams and DevOps-based delivery practices.

• Strong technical troubleshooting and problem-solving skills.

• Ability to work directly with customers and translate business requirements into quality technical solutions.

Highly Desirable

• HRSD (Human Resources Service Delivery) development experience.

• Experience delivering Employee Centre, Lifecycle Events, HR Case Management, or related HRSD capabilities.

• Experience with CMDB, ITSM, CSM, and Workflow Automation.

• Experience working in Federal or State Government environments.

• ServiceNow certifications such as:

• CSA

• CAD

• CIS-HR

• CIS-ITSM

Why Join Us?

You'll be part of an established ServiceNow Practice working on complex enterprise and government programs where strong development capability is highly valued. This role offers the opportunity to work with experienced consultants, modern ServiceNow capabilities, and large-scale platform implementations while remaining hands-on with development.

Contract: Initial 6-month engagement
Location: Australia only, with preference for Brisbane, Canberra, or Adelaide
Clearance: Active NV1 Security Clearance required
Start: ASAP