Contract Manager

Forum Recruitment; City of Melbourne; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Competitive remuneration

FM project exposure

Safety culture

Job summary

Forum Recruitment in Melbourne seeks a senior Contract Manager to own end-to-end lifecycle management of Facility Management and project delivery contracts. The role operates in a live, high-risk environment, balancing commercial outcomes with risk, compliance and stakeholder relationships to ensure service delivery and operational excellence.

You will lead negotiations, monitor performance against KPIs and provide expert contractual guidance to internal teams across Operations, Facilities,

Qualifications

• Experience managing FM or project delivery contracts in asset-intensive environments.
• Strong knowledge of contracts, procurement, and risk management.
• Demonstrated ability to negotiate, influence and resolve disputes with stakeholders.

Responsibilities

• Lead strategic management, review and negotiation of Facility Management contracts.
• Manage a portfolio of project delivery contracts from procurement to closeout.
• Oversee contract administration including variations, extensions of time and final accounts.
• Monitor contractor performance against KPIs, SLAs, budgets and quality standards.
• Provide expert contractual advice to internal stakeholders across operations, facilities, projects, finance and legal.

Skills

Contract management

FM contracts

Negotiation

Risk management

Stakeholder management

Commercial acumen

Education

Tertiary qualification in business/law or related discipline

Job description

Reporting to the Chief Operations Officer, this is a senior, hands on Contract Manager role responsible for the end‑to‑end lifecycle management of the organisation's key Facility Management agreements, along with a diverse portfolio of project delivery contracts.

Operating in a live, high risk, high traffic environment, you will balance commercial outcomes, risk management, compliance and stakeholder relationships to ensure consistent service delivery and operational excellence across the market precinct.

Key responsibilities:

• Lead the strategic management, review and negotiation of Facility Management contracts, ensuring alignment with organisational objectives and legislative requirements.
• Manage a portfolio of project delivery contracts (construction, fit‑out, equipment and consultancy) from procurement through to closeout.
• Oversee contract administration including variations, extensions of time, progress claims, payment certifications and final accounts.
• Monitor and report on contractor performance against KPIs, SLAs, budgets and quality standards.
• Provide expert contractual advice to internal stakeholders including Operations, Facilities, Projects, Finance and Legal.

About you

• Proven experience managing FM and/or project delivery contracts within asset intensive or operationally complex environments.
• Strong working knowledge of contracts, procurement principles and risk management.
• Demonstrated ability to negotiate, influence and resolve disputes with stakeholders and external providers.
• High attention to detail, strong organisational skills and the ability to work under pressure.
• Excellent written and verbal communication skills, with a practical and solutions focused mindset.
• A tertiary qualification in business, law or a related discipline (desirable).

What's on offer

• A critical role with genuine influence across a large, complex operational asset.
• Exposure to high value Facilities Management and project contracts in a unique market environment.
• A collaborative, values driven organisation with a strong focus on safety and operational excellence.
• Competitive remuneration aligned to experience.