Contract Administrator

Plateau Tree Service; Northern Beaches Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

Plateau Tree Service in Australia seeks an experienced Contract Administrator to manage contracts, service agreements and work orders. You will coordinate variations, prepare payments and maintain documentation across site operations.

Responsibilities include liaising with management, clients and contractors, developing work plans, and ensuring compliance with health and safety standards. Experience in vegetation management or related field-services is valued.

Qualifications

• Experience administering commercial or service contracts, including documentation, variations and payment claims.
• Ability to interpret contractual terms, scope requirements and service obligations.
• Experience coordinating client requirements with operational teams and management.
• Demonstrated planning, organising and time-management skills.
• Strong written communication and record-keeping abilities.
• Proven ability to manage client relationships amid competing priorities.

Responsibilities

• Prepare, interpret, maintain and review contracts, service agreements and work orders.
• Coordinate contract variations, extensions, quotations and changes in scope.
• Manage contract correspondence, registers and reports for service delivery.
• Respond to client inquiries and resolve administrative or contractual issues.
• Develop forward plans and weekly works programs with staff and clients.
• Monitor performance against obligations and deadlines.
• Collect and analyse contract data and prepare reports.
• Coordinate tender-related documentation and responses.
• Prepare monthly payment claims and related reporting.
• Liaise with management, supervisors, contractors and clients to meet requirements.

Skills

Contract administration

Client coordination

Contract interpretation

Planning & time management

Written communication

Stakeholder management

Attention to detail

MS Word & Excel

MS Project or planning software

Health & safety compliance

Field services familiarity

Education

AQF Diploma or higher in business/contract management/construction management

Tools

Microsoft Word

Microsoft Excel

Microsoft Project

Job description

Key responsibilities

• Prepare, interpret, maintain and review contracts, service agreements, work orders and related contractual documentation
• Develop, review and coordinate contract variations, extensions, quotations and changes in scope, and assist with negotiations as authorised by management
• Manage contract correspondence, registers, records, approvals and other paperwork associated with the delivery of contracted services
• Respond to client inquiries and resolve administrative or contractual issues concerning service delivery, documentation, reporting and payment claims
• Develop forward plans and weekly works programs in consultation with operational staff and the client
• Monitor performance against contractual obligations, agreed programs, milestones, service levels and client requirements, and identify matters requiring attention
• Collect and analyse contract and project data, maintain reporting systems, and prepare regular submissions and reports on works completed, progress and outcomes
• Coordinate requests for quotation and tender-related documentation, including preparing responses and ensuring supporting information is complete and submitted on time
• Prepare and finalise monthly payment claims, supporting schedules and associated client reporting
• Liaise with the Business Manager, field supervisors, contractors, clients and other stakeholders to ensure contractual requirements and operational goals are met

About you

• A relevant AQF Diploma or higher qualification in business, contract management, project management, construction management or a related field; or at least three years of relevant contract administration experience
• Demonstrated experience administering commercial or service contracts, including contract documentation, variations, reporting and payment claims
• Experience coordinating client requirements and working with operational teams, contractors and management
• Strong ability to interpret contractual terms, scope requirements and service obligations
• High-level planning, organisation, problem-solving and time-management skills
• Accurate written communication, reporting, document control and record-keeping skills
• Confidence managing client relationships and competing priorities in a deadline-driven environment
• Proficiency in Microsoft Word and Excel; experience with Microsoft Project or comparable planning software is desirable
• A genuine commitment to workplace health and safety and contract compliance
• Experience in vegetation management, arboriculture, civil works, utilities, construction or another field-services environment will be highly regarded

What we offer:

• A full-time position with an established service business.
• Opportunity to take ownership of key client contracts and contribute to service delivery improvements.
• Training and professional development opportunities.
• Opportunity to progress to Client Management and Operational roles within the business.