Content Producer

Iaawg; Sydney; Hybrid; AUD 95,000 - 116,000; Full time

Benefits offered by this job

Salary packaging

Counselling support

Volunteer opportunities

Extra leave

Job summary

Mission Australia is seeking a Content Producer to bring our stories to life across website, social, video and print. You will shape content direction, using editorial judgement, audience insight and storytelling to communicate our purpose and impact.

You will lead brand voice, ensure accessibility and consistency, collaborate with frontline teams, and coordinate production across channels to maximise reach and relevance for Australians in need.

Qualifications

• Tertiary qualification in Communications, Marketing, Media or a related discipline, or equivalent relevant experience.
• Demonstrated experience in content or communications, creating and delivering high-quality content across multiple channels.
• Exceptional writing, editing and storytelling skills, with the ability to translate complex information and organisational priorities into clear, engaging content.
• Strong understanding of digital content best practice across websites, social media, email, video and emerging channels.
• Experience applying brand, tone of voice, accessibility and style guidelines to create consistent, audience-focused communications.
• Ability to build trusted relationships and confidently advise and influence stakeholders on content and storytelling priorities.
• Strong planning and organisational skills, with the ability to manage competing priorities, contributors and deadlines while maintaining a high standard of quality.
• Ability to use audience insights, performance data and market trends to inform content decisions and continuously improve engagement and effectiveness.

Responsibilities

• Lead the organisation-wide content strategy and planning approach, ensuring content aligns with organisational priorities and audience needs.
• Shape and steward the Mission Australia brand story, maintaining a consistent narrative, tone of voice and brand experience across channels.
• Produce, edit and deliver compelling, high-quality content across website, social media, video and print.
• Source and develop meaningful stories and case studies in partnership with frontline teams and stakeholders, bringing Mission Australia’s purpose and impact to life.
• Manage content priorities and stakeholder requests, providing expert guidance on content, storytelling, brand and channel suitability.
• Coordinate content production across owned channels, adapting and repurposing materials to maximise relevance, reach and impact.
• Use audience insights and content performance data to continually improve content quality, engagement and effectiveness.
• Develop and embed content frameworks, standards and best-practice tools that strengthen content capability and consistency across the organisation.

Skills

Editorial judgement

Audience insight

Storytelling

Writing

Brand storytelling

Content strategy

Content planning

Stakeholder management

Education

Tertiary qualification in Communications/Marketing/Media

Tools

Job description

Full Time, Permanent Role Location: Flexible State Location with Work from Home! Salary $105,000 + Super + NFP Salary Packaging

Benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

At Mission Australia, the stories we share help people understand the challenges facing Australians and the difference that support, connection and opportunity can make. As our Content Producer, you will bring those stories to life across our channels, combining strong editorial judgement, audience insight and exceptional storytelling to create content that is clear, engaging and unmistakably Mission Australia. You will help shape our content direction and strengthen how we communicate our purpose, building hope and possibility for all.

Your key responsibilities will be to:

• Lead the organisation-wide content strategy and planning approach, ensuring content aligns with organisational priorities and audience needs.
• Shape and steward the Mission Australia brand story, maintaining a consistent narrative, tone of voice and brand experience across channels.
• Produce, edit and deliver compelling, high-quality content across website, social media, video and print.
• Source and develop meaningful stories and case studies in partnership with frontline teams and stakeholders, bringing Mission Australia’s purpose and impact to life.
• Manage content priorities and stakeholder requests, providing expert guidance on content, storytelling, brand and channel suitability.
• Coordinate content production across owned channels, adapting and repurposing materials to maximise relevance, reach and impact.
• Use audience insights and content performance data to continually improve content quality, engagement and effectiveness.
• Develop and embed content frameworks, standards and best-practice tools that strengthen content capability and consistency across the organisation.

Requirements for success

• Tertiary qualification in Communications, Marketing, Media or a related discipline, or equivalent relevant experience.
• Demonstrated experience in content or communications, creating and delivering high-quality content across multiple channels.
• Exceptional writing, editing and storytelling skills, with the ability to translate complex information and organisational priorities into clear, engaging content.
• Strong understanding of digital content best practice across websites, social media, email, video and emerging channels.
• Experience applying brand, tone of voice, accessibility and style guidelines to create consistent, audience-focused communications.
• Ability to build trusted relationships and confidently advise and influence stakeholders on content and storytelling priorities.
• Strong planning and organisational skills, with the ability to manage competing priorities, contributors and deadlines while maintaining a high standard of quality.
• Ability to use audience insights, performance data and market trends to inform content decisions and continuously improve engagement and effectiveness.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

For culturally safe support or assistance with your application, please contact us at [e-mail]

Find out more about a career with Mission Australia.

Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.

Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact.

Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.

We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.

Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.

Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach his full potential.

That’s why we stand together with Australians in need, until we can stand for themselves.

Learn more about Mission Australia and our purpose.