Content Moderation & Appeals Specialist, Trust & Safety

Vinted; Colac; Hybrid; AUD 24,000 - 36,000; Full time

Benefits offered by this job

Share options programme

25 working days of holiday

MacBook models

Private health insurance

Office gym access

Home office budget €540

EAP and mental health support

Dog-friendly office

Job summary

Vinted seeks a Moderation Specialist within Trust & Safety Operations to moderate listings across fashion, lifestyle and electronics at scale, ensuring content integrity and platform safety. You will review flagged content, follow procedures, and contribute to a trusted online marketplace.

The role emphasizes detail orientation, English communication, and adaptability in a hybrid work setup with opportunities for professional growth and a comprehensive benefits package.

Qualifications

• Detail-oriented with strong time management and accuracy.
• Clear written and spoken English (B2+) communication.
• Independent, adaptable, and resilient; comfortable with shift work.
• Team player who collaborates and learns from colleagues.
• Open to feedback and continuous improvement.
• Interested in fashion, lifestyle, electronics with brand verification focus.

Responsibilities

• Review large volumes of flagged content and make swift, informed decisions.
• Shift between tasks to maintain a seamless moderation process.
• Work in a fast-paced environment and adapt to change.
• Operate within shift schedules to support continuous moderation.
• Collaborate with the team; share insights to improve processes.
• Moderate content across Fashion, Lifestyle, and Electronics groups.

Skills

Attention to detail

English (B2+)

Shift work

Teamwork

Adaptability

Customer support experience

Job description

Vinted seeks a Moderation Specialist within Trust & Safety Operations to moderate listings across fashion, lifestyle and electronics at scale, ensuring content integrity and platform safety. You will review flagged content, follow procedures, and contribute to a trusted online marketplace.

The role emphasizes detail orientation, English communication, and adaptability in a hybrid work setup with opportunities for professional growth and a comprehensive benefits package.