Construction Parts Interpreter — Growth & Service Leader

Hitachi Construction Machinery; Gunnedah; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Rewarding hourly rate

Overtime potential

Biannual bonuses

Employee perk program

Career growth

Health benefits

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a Parts Interpreter – Construction to support customers across the construction and equipment sectors with exceptional service, parts support, and sales solutions. You will manage parts enquiries, quotations, orders, and inventory while identifying opportunities to grow parts and construction equipment sales.

Reporting to the Parts Manager, this role requires strong communication, accuracy in processing, and a proactive approach to

Qualifications

• Experience in customer service, parts sales, inventory, warehousing, or a similar role.
• Strong communication and relationship-building skills.
• Customer-focused with a proactive and solutions-oriented mindset.
• Organised, detail-oriented, and able to manage multiple priorities.
• Comfortable using computer systems such as Microsoft Dynamics or similar ERP platforms.
• Committed to safety, teamwork, and delivering high-quality service.
• Flexible and willing to support a variety of branch and operational activities.

Responsibilities

• Deliver outstanding customer service and support for parts enquiries, orders, quotations, and deliveries.
• Build strong customer relationships with loyal customers in the construction equipment industry.
• Source, quote, invoice, and distribute parts accurately and efficiently.
• Maintain inventory accuracy and support warehouse operations when required.
• Champion workplace safety through active participation in WHS initiatives and maintaining a clean, organised work environment.
• Collaborate with internal teams to ensure customers receive timely and reliable service.
• Provide general branch administration and operational support as needed.

Skills

Customer service

Parts sales

Inventory

Warehousing

ERP systems

Communication

Organised

Tools

Microsoft Dynamics

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a Parts Interpreter – Construction to support customers across the construction and equipment sectors with exceptional service, parts support, and sales solutions. You will manage parts enquiries, quotations, orders, and inventory while identifying opportunities to grow parts and construction equipment sales.

Reporting to the Parts Manager, this role requires strong communication, accuracy in processing, and a proactive approach to