Parts Interpreter - Construction Equipment Vic

Work Initiatives; Greater Dandenong; Presencial; AUD 77.000 - 94.000; Tempo integral

Benefícios oferecidos por esta vaga

Superannuation

Resumo da vaga

Yellow Iron Construction Equipment in Melbourne, Victoria is seeking a knowledgeable Parts Interpreter who understands sourcing the right parts, providing accurate information and supporting customers and service teams to keep equipment operating efficiently.

You will work with customers, service technicians and dealers, manage supplier lead times, and collaborate with service teams to meet part requirements and minimise downtime.

Qualificações

• Proven experience interpreting parts for construction/heavy equipment.
• Strong knowledge of parts identification and supplier networks.
• Customer-focused with ability to build long-term relationships.
• Experience sourcing OEM and aftermarket parts.

Responsabilidades

• Identify, source and procure genuine OEM and aftermarket parts to support sales, servicing and repairs.
• Manage incoming parts enquiries with accurate pricing and availability.
• Prepare and process purchase orders; liaise with local suppliers and follow up orders to minimise downtime.
• Provide exceptional customer support; handle enquiries professionally and efficiently.
• Monitor supplier lead times, backorders and deliveries to ensure parts availability.
• Maintain accurate parts records, pricing, and supplier details in systems.
• Collaborate with service and workshop teams to meet parts requirements and ensure repairs stay on schedule.
• Develop strong relationships with customers and suppliers; deliver high levels of service.

Conhecimentos

Parts interpretation

Customer service

Parts identification

Communication

Organisational skills

Problem-solving

Ferramentas

Inventory management software

Parts catalogues

Descrição da vaga

Parts Interpreter - Construction Equipment Vic

An exciting opportunity is available to join Yellow Iron Construction Equipment in Melbourne, Victoria. We are looking for a knowledgeable and customer-focused Parts Interpreter who understands the importance of sourcing the right parts, providing accurate information and supporting customers and service teams to keep equipment operating efficiently.

This role is ideal for someone with proven parts experience, strong product knowledge and the ability to build lasting relationships with customers, suppliers and internal stakeholders.

Key Responsibilities

• Identify, source and procure genuine OEM and aftermarket parts to support construction and earthmoving equipment sales, servicing and repairs.
• Manage incoming parts enquiries from customers, service technicians, workshop personnel and dealers, providing accurate parts identification, pricing and availability information.
• Prepare and process purchase orders, liaise with local Australian suppliers and follow up outstanding orders to minimise equipment downtime.
• Provide exceptional customer support, ensuring enquiries are handled professionally and efficiently.
• Monitor supplier lead times, backorders and deliveries to ensure parts are available when required.
• Maintain accurate parts records, pricing, supplier details and inventory information within the company's systems.
• Work closely with the service and workshop teams to ensure parts requirements are met and repairs are completed on schedule.
• Develop strong working relationships with customers and suppliers, delivering a high level of service and support.

Skills & Experience

• Proven experience as a Parts Interpreter within the construction, earthmoving, agricultural or heavy equipment industries is essential.
• Strong knowledge of equipment parts identification, ordering processes and supplier networks.
• Demonstrated customer service skills, with a proven ability to support customers and build long-term relationships.
• Experience sourcing genuine OEM and aftermarket parts, ideally within an equipment dealership or service environment.
• Strong communication, organisation and problem-solving skills.
• Ability to manage competing priorities while maintaining accuracy and attention to detail.
• Confident using computer systems, parts catalogues and inventory management software.
• A proactive, team-oriented attitude with a genuine commitment to customer satisfaction.

What's on Offer?

• $85,000 + Superannuation
• Monday to Friday, 8:00am - 4:00pm.
• Join the globally recognised Construction Equipment brand.
• Work within an established equipment business supporting customers and service operations.
• A stable, full-time opportunity with a consistent weekday schedule.
• The chance to utilise your parts knowledge and customer service experience in a professional equipment environment.