Construction Delivery Lead – Investor Experience

Infinity Group Coaching; Sydney; On-site; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Financial empowerment

Career growth

Competitive remuneration

First-class onboarding

Giving back

Job summary

Infinity Group Australia is seeking a Construction Delivery Team Leader to manage a 9-person Construction Administration team and oversee pre-, during-, and post-construction activities from our Cremorne office. This role focuses on client communication, stakeholder relationships and ensuring timely, accurate documentation throughout the property build journey.

You will lead, coach and support the team, improving workflows and collaboration while maintaining high standards of service for

Qualifications

• 5+ years experience in construction administration, property administration, or a similar role.
• Demonstrated leadership coaching and team development.
• Experience chairing meetings with builders, developers or project partners.
• Strong understanding of residential construction processes from settlement to completion.
• Experience across compliance, documentation and operational processes for residential builds.
• Excellent stakeholder management and communication skills.
• A proactive, solutions-focused approach with strong problem-solving abilities.
• Qualifications in Property, Construction, or related fields highly regarded.

Responsibilities

• Lead, coach and support a team of 9 Construction Administrators across onshore and offshore functions, fostering accountability, collaboration and continuous development.
• Oversee daily team operations, including task allocation, workload management, workflow efficiency and quality standards across pre-construction, construction and post-construction activity.
• Take ownership of unresolved developer issues, driving them directly with the developer or builder until a clear, documented resolution is reached for the client.
• Act as the senior escalation point for client and stakeholder enquiries, ensuring clear, timely and professional communication throughout the property build journey.
• Partner closely with builders, developers, property managers, contractors and internal teams to keep residential investment clients informed, supported and confident.
• Review, approve and maintain accuracy of builder‑issued documentation before it is distributed to clients.
• Support and guide the team across key construction administration requirements, including progress payments, insurance, practical completion, defect inspection coordination and client updates.
• Identify opportunities to improve processes, team capability and the overall investor experience as Infinity continues to grow.
• Proactively identify risks, resolve issues and maintain strong relationships with all parties to support smooth project outcomes.

Skills

Construction administration

Leadership

Stakeholder management

Process improvement

Team coaching

Communication

Meeting facilitation

Problem solving

Job description

Infinity Group Australia is seeking a Construction Delivery Team Leader to manage a 9-person Construction Administration team and oversee pre-, during-, and post-construction activities from our Cremorne office. This role focuses on client communication, stakeholder relationships and ensuring timely, accurate documentation throughout the property build journey.

You will lead, coach and support the team, improving workflows and collaboration while maintaining high standards of service for