Construction Delivery Team Leader

Infinity Group Australia; The Hills Shire Council; On-site; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Financial empowerment program

Career growth opportunities

Competitive remuneration

First-class onboarding

Giving back

Job summary

Infinity Group Australia is seeking a Construction Delivery Team Leader to guide a 9-person Construction Administration team, coordinating pre-, during and post-construction workflows from our NSW offices. You will manage investor communications, resolve issues with builders, and drive process improvements for a superior client experience.

The role emphasizes leadership, stakeholder management, and a strong understanding of residential construction processes, with on-site duties and a WFH option

Qualifications

• 5+ years experience in construction administration, property administration, project coordination or a similar role.
• Previous leadership experience, with the ability to coach, mentor and develop a team.
• Experience chairing or leading regular meetings with builders, developers or external project partners, including setting agendas and driving actions to completion.
• Strong understanding of residential construction processes from settlement through to completion.
• Experience overseeing compliance, documentation and operational processes across residential builds from pre-construction through to completion.
• Excellent stakeholder management and communication skills.
• A proactive, solutions‑focused approach with strong problem‑solving abilities.
• Experience improving processes, driving team performance and managing competing priorities.

Responsibilities

• Lead, coach and support a team of 9 Construction Administrators across onshore and offshore functions.
• Oversee daily team operations, allocation and workflow efficiency.
• Take ownership of unresolved developer issues with clear resolutions.
• Senior escalation point for client and stakeholder inquiries.
• Partner with builders, developers, property managers and internal teams.
• Review and approve builder documentation before distribution to clients.
• Support progress payments, insurance, practical completion and updates.
• Identify process improvements to enhance investor experience.
• Identify risks and maintain relationships for smooth projects.

Skills

People leadership

Construction administration

Property administration

Project coordination

Stakeholder management

Meetings leadership

Communication

Education

Property qualification

Construction qualification

Business qualification

Job description

Internal title: Construction Services Team Leader – Infinity Group Australia

Type:

Full-time, on-site (Monday – Friday, 9am–5pm, with 1-day WFH post-probation)

Salary:

$110,000 - $135,000 + superannuation, depending on experience

About the role

We are looking for an experienced people leader with a background in construction administration, property operations or project coordination to join Infinity Group as our Construction Delivery Team Leader This role is ideal for someone who thrives in a fast-paced, client-focused environment and enjoys leading teams, improving processes, strengthening stakeholder relationships and delivering an exceptional client experience throughout the property build journey.

This is not a construction site role, and we are not a builder.

You’ll work from our Cremorne office managing the investor experience throughout their property build, acting as the central point of communication between our residential investment clients, their builders, developers, property managers, internal teams and external partners. You will lead, coach and support members of our Construction Administration team, helping to create clear workflows, strengthen team performance and build trusted stakeholder relationships as Infinity continues to grow.

About Infinity Group Australia

At Infinity Group Australia, we exist to help everyday Australians conquer debt, build wealth, and create lasting financial freedom. Our average client pays off their home loan up to 20 years early and saves on average $270,000 in interest thanks to our flagship Rapid Repay program.

What began as a personal vision has grown into one of Australia's most awarded financial services groups, built on education, driven by transformation, and backed by real results. As Infinity continues to grow, our founders Rebecca and Graeme Holm remain deeply connected to the business, ensuring our mission stays personal, powerful, and people-first.

What you’ll be doing

• Lead, coach and support a team of 9 Construction Administrators across onshore and offshore functions, fostering accountability, collaboration and continuous development.
• Oversee daily team operations, including task allocation, workload management, workflow efficiency and quality standards across pre-construction, construction and post-construction activity.
• Take ownership of unresolved developer issues, driving them directly with the developer or builder until a clear, documented resolution is reached for the client.
• Act as the senior escalation point for client and stakeholder enquiries, ensuring clear, timely and professional communication throughout the property build journey.
• Partner closely with builders, developers, property managers, contractors and internal teams to keep residential investment clients informed, supported and confident.
• Review, approve and maintain accuracy of builder‑issued documentation before it is distributed to clients.
• Support and guide the team across key construction administration requirements, including progress payments, insurance, practical completion, defect inspection coordination and client updates.
• Identify opportunities to improve processes, team capability and the overall investor experience as Infinity continues to grow.
• Proactively identify risks, resolve issues and maintain strong relationships with all parties to support smooth project outcomes.

About you

At Infinity Group, we're looking for someone who leads by example, genuinely cares about delivering great outcomes, and is excited to play a key role in helping our clients build long-term wealth through property.

You’ll bring:

• 5+ years experience in construction administration, property administration, project coordination or a similar role.
• Previous leadership experience, with the ability to coach, mentor and develop a team.
• Experience chairing or leading regular meetings with builders, developers or external project partners, including setting agendas and driving actions to completion.
• Strong understanding of residential construction processes from settlement through to completion.
• Experience overseeing compliance, documentation and operational processes across residential builds from pre-construction through to completion.
• Excellent stakeholder management and communication skills.
• A proactive, solutions‑focused approach with strong problem‑solving abilities.
• Experience improving processes, driving team performance and managing competing priorities.
• Qualifications in Property, Construction, Business or a related fields are highly regarded.

At Infinity, we don’t just change our clients’ lives, we change the lives of our people too. Here’s what joining our team means for you and your family:

• Financial Empowerment – Free access to become an Infinity client, including support from our mortgage brokers, advisers, strategists, and relationship managers. Who wouldn’t love to pay off their home loan in under seven years?
• Career Growth – Infinity has grown rapidly and we’re only getting started. With rapid growth comes rapid opportunity, including the chance to build and lead your own team.
• Competitive Remuneration – We hire the best, and we reward the best.
• First-Class Onboarding – Includes an all-expenses-paid trip to our Real Estate Mastery event, a company iPhone and laptop, and a full company induction at our Gold Coast headquarters on day one.
• Giving Back – Through initiatives like the Kmart Wishing Tree Appeal, our team helped raise over $250,000 in 2024 and over $1,000,000 in 2025 to support children and families in need.

Ready to join us?

If you’re looking for more than just a job - if you want to help everyday Australians build wealth and secure their financial future - then Infinity is the place for you. Submit your application today, or reach out directly to Lachlan Baldwin, Talent Manager at Infinity Group , via LinkedIn if you have any questions.

#LI-LB1

110,000 - 135,000 AUD per year (Norwest, NSW)