Conferences & Events Operations Lead

Crown Resorts Limited; Western Australia; On-site; AUD 140,000 - 180,000; Full time

Job summary

Crown Perth is seeking an experienced Operations Manager - Conferences & Events to lead a large and complex operation delivering an exciting and diverse calendar of events within Crown's integrated resort environment.

You will partner with sales, kitchens and other operational teams, bringing operational expertise to proposals, tenders and client solutions, while building leadership capability and ensuring profitable, high-quality event delivery.

Responsibilities

• Lead the operational delivery of conferences, banquets and events, ensuring exceptional service and execution.
• Partner with sales, kitchens and key stakeholders to develop bespoke, commercially sustainable event solutions.
• Contribute operational expertise to client proposals, tenders, tastings and event planning, helping turn opportunities into successful experiences.
• Lead and develop a large and complex team, building leadership capability, developing talent and strengthening succession planning.
• Drive commercial performance through effective budgeting, labour management and decision-making, balancing event objectives with profitability and delivery standards.
• Champion continuous improvement by challenging established ways of working, capturing client feedback and identifying opportunities to deliver a best-in-class events experience.

Job description

Crown Perth is seeking an experienced Operations Manager - Conferences & Events to lead a large and complex operation delivering an exciting and diverse calendar of events within Crown's integrated resort environment.

You will partner with sales, kitchens and other operational teams, bringing operational expertise to proposals, tenders and client solutions, while building leadership capability and ensuring profitable, high-quality event delivery.