Conference and Events Coordinator

TFE Hotels / Adina Apartment Hotels; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career Growth

Hotel Discounts

Global Opportunities

Everyday Savings

Wellbeing Support

Flexible Leave

Strong Culture

Job summary

Adina Sydney Darling Harbour, part of TFE Hotels, is seeking a Conference & Events Coordinator to join the team. You will support planning and delivery of memorable events, ensuring a welcoming and professional guest experience from enquiry through to delivery.

Join a busy Sydney venue with opportunities to liaise across departments, coordinate accommodation, F&B and AV, and help optimise events while maintaining exceptional client service.

Qualifications

• Experience coordinating events in hospitality.
• Excellent communication and client service.
• Ability to manage multiple priorities and stay organized.
• Strong attention to detail and service quality.

Responsibilities

• Coordinate conferences, meetings and events from enquiry through to successful delivery.
• Build strong relationships with clients to understand requirements and deliver memorable experiences.
• Prepare event documentation, function sheets and operational schedules.
• Liaise with hotel departments to coordinate accommodation, food & beverage, AV and event requirements.
• Conduct site inspections and assist clients throughout the planning process.
• Respond to client enquiries promptly while maintaining high levels of service.
• Maintain accurate event records, contracts and booking information.
• Identify opportunities to enhance the client experience and support business growth.

Skills

Guest experience

Communication

Organization

Attention to detail

Adaptability

Problem-solving

Flexible hours

Customer focus

Education

Hospitality/Events degree

Event management certification

RSA certification

Job description

Conference & Events Coordinator - Adina Hotel Darling Harbour

About TFE Hotels

At TFE Hotels, we're proud to be one of Australia's leading global hospitality groups. With 80+ hotels, 12+ brands and operations across 11+ countries, we combine local spirit with international opportunity. We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally. Here, you'll be supported to grow, learn and make a real impact with the tools, development and benefits to help you thrive.

The Property

Adina Sydney Darling Harbour is reopening following a full refurbishment, a premium apartment hotel in one of Sydney’s most vibrant waterfront locations. Located on King Street Wharf, only a short walk from Barangaroo, the CBD and ICC, the hotel offers 114 spacious studios and apartments designed to give guests comfort, flexibility, and space to stay their own way.

About the Role

We are currently recruiting an organised and enthusiastic events professional to join our Conference & Events team as a Conference & Events Coordinator at Adina Hotel Darling Harbour.

You'll help bring memorable events to life by supporting the preparation and delivery of organised, welcoming and professional experiences.

Through attention to detail, clear communication and teamwork, you'll respond to changing requirements and help ensure every guest, client and hotel team has the information and support they need.

Key Responsibilities

• Coordinate conferences, meetings and events from enquiry through to successful delivery.
• Build strong relationships with clients to understand their requirements and deliver exceptional experiences.
• Prepare event documentation, function sheets and operational schedules to support seamless event execution.
• Liaise with hotel departments to coordinate accommodation, food and beverage, audiovisual and event requirements.
• Conduct site inspections and assist clients throughout the planning process.
• Respond to client enquiries promptly and professionally while maintaining a high level of customer service.
• Maintain accurate event records, contracts and booking information.
• Identify opportunities to enhance the client experience and contribute to business growth.
• Use client feedback and event outcomes to identify opportunities for improvement.
• Work proactively across hotel departments to support coordinated delivery.

Skills & Experience

• Passion for delivering exceptional guest and client experiences.
• Excellent interpersonal, communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and commitment to delivering seamless event experiences.
• Ability to remain calm and adaptable in a fast-paced operational environment.
• Strong problem-solving skills and the ability to respond proactively to changing event requirements.
• Flexibility to work varied hours, including evenings, weekends and public holidays as required by event operations.
• A customer-focused and commercially aware approach.
• Previous experience coordinating events, hospitality operations or customer service activities preferred.
• Experience managing event administration, client communications and event documentation.
• Ability to coordinate multiple event timelines while maintaining exceptional attention to detail.
• Confidence using event management systems and Microsoft Office applications.
• Ability to negotiate practical outcomes with clients and operational stakeholders.
• Confidence interpreting event, customer or pipeline information.

Qualifications, Certifications & Licenses

• Relevant qualification in Hospitality, Events, Tourism or Business is advantageous.
• Current Responsible Service of Alcohol (RSA) certification (where required).
• Diploma or Certificate in Event Management, Hospitality or Tourism (preferred).

The Benefits

At TFE Hotels, we believe work should feel good for our guests and for our people. This is a place where you can be yourself, feel supported and build a career that grows as you do.

• Career Growth & Accredited Learning: We are the first employer in ANZ to offer accredited learning pathways, our Learn, Earn & Grow approach can support further education and university opportunities while you work.
• Hotel & Dining Discounts: Enjoy exclusive accommodation and dining discounts across our hotels and brands.
• Global Opportunities: With 80+ hotels, 12+ brands and operations across 11+ countries, access exciting career opportunities, travel experiences and opportunities across our global network.
• Everyday Savings: Unlock discounts on groceries, shopping, entertainment, travel and everyday essentials to help your money go further.
• Wellbeing Support: Access wellbeing resources, Employee Assistance Program (EAP) services and support designed to help you thrive at work and beyond.
• Flexibility & Leave: Take the time you need to recharge, celebrate life's important moments and focus on what matters most, with Birthday Leave, Parental Leave, Purchased Leave and Life Leave, designed to support you at every stage of life.
• Strong Culture: Be heard in a flat, collaborative culture where individuality is celebrated, ideas are welcomed and people achieve more together.