Conference and Events Supervisor

TFE Hotels Group; City Of Stirling; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Career growth

Hotel & dining discounts

Global opportunities

Everyday savings

Wellbeing support

Flexibility & leave

Strong culture

Job summary

Rendezvous Hotel Perth Scarborough, part of TFE Hotels, is seeking an organised Conference & Events Supervisor to lead day-to-day event delivery and align hotel teams for consistent service across every stage of the guest experience.

You'll apply visible leadership, proactive planning and practical problem‑solving to manage live events, coordinate resources and coach teammates to deliver memorable client outcomes in a fast-paced hospitality environment.

Qualifications

• Passion for delivering exceptional guest and client experiences.
• Excellent interpersonal, communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.

Responsibilities

• Coordinate the day-to-day delivery of conferences and events to ensure exceptional service standards.
• Provide leadership, guidance and support to team members during event set-up, service and pack-down.
• Monitor event operations to ensure client expectations and operational requirements are achieved.
• Resolve operational issues and client requests promptly to ensure successful event delivery.
• Collaborate with kitchen, food & beverage and hotel teams to deliver seamless event experiences.
• Support rostering, team capability development and operational planning.
• Maintain compliance with WHS requirements and company policies.
• Contribute to continuous improvement initiatives to enhance efficiency and client satisfaction.
• Coordinate teams and resources in response to live event priorities and changing conditions.
• Coach team members in client communication, service delivery and issue resolution.

Skills

Guest service

Interpersonal skills

Organisational skills

Attention to detail

Problem-solving

Leadership

Coaching

Multi-tasking

Flexibility

Education

Hospitality/Events/Business qualification

Job description

Conference & Events Supervisor - Rendezvous Hotel Perth Scarborough

About TFE Hotels

At TFE Hotels, we're proud to be one of Australia's leading global hospitality groups. With 80+ hotels, 12+ brands and operations across 11+ countries, we combine local spirit with international opportunity. We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally. Here, you'll be supported to grow, learn and make a real impact with the tools, development and benefits to help you thrive.

About the Role

We are currently recruiting an organised and enthusiastic events professional to join our Conference & Events team as a Conference & Events Supervisor at Rendezvous Hotel Perth Scarborough

You’ll guide the day-to-day delivery of events, align hotel teams and support consistent service across each stage of the experience.

Through visible leadership, adaptable planning and practical problem-solving, you’ll help the team respond confidently to changing requirements and deliver memorable outcomes.

Key Responsibilities

• Coordinate the day-to-day delivery of conferences and events to ensure exceptional service standards.
• Provide leadership, guidance and support to team members during event set-up, service and pack-down.
• Monitor event operations to ensure client expectations and operational requirements are achieved.
• Resolve operational issues and client requests promptly to ensure successful event delivery.
• Collaborate with kitchen, food and beverage and hotel teams to deliver seamless event experiences.
• Support rostering, team capability development and operational planning.
• Maintain compliance with workplace health and safety requirements and company policies.
• Contribute to continuous improvement initiatives that enhance operational efficiency and client satisfaction.
• Coordinate teams and resources in response to live event priorities and changing conditions.
• Coach team members in client communication, service delivery and issue resolution.

Skills & Experience

• Passion for delivering exceptional guest and client experiences.
• Excellent interpersonal, communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and commitment to delivering seamless event experiences.
• Ability to remain calm and adaptable in a fast-paced operational environment.
• Strong problem-solving skills and the ability to respond proactively to changing event requirements.
• Flexibility to work varied hours, including evenings, weekends and public holidays as required by event operations.
• A customer-focused and commercially aware approach.
• Demonstrated experience supervising hospitality or events operations.
• Ability to coordinate event delivery while leading operational teams.
• Strong decision-making and problem-solving skills during live events.
• Experience coaching team members to deliver exceptional customer service.

Qualifications, Certifications & Licenses

• Relevant qualification in Hospitality, Events, Tourism or Business is advantageous.
• Current Responsible Service of Alcohol (RSA) certification (where required).
• Leadership or Hospitality Management qualification is advantageous.
• Event operations or venue management training is advantageous.

The Benefits

At TFE Hotels, we believe work should feel good for our guests and for our people. This is a place where you can be yourself, feel supported and build a career that grows as you do.

• Career Growth & Accredited Learning: We are the first employer in ANZ to offer accredited learning pathways, our Learn, Earn & Grow approach can support further education and university opportunities while you work.
• Hotel & Dining Discounts: Enjoy exclusive accommodation and dining discounts across our hotels and brands.
• Global Opportunities: With 80+ hotels, 12+ brands and operations across 11+ countries, access exciting career opportunities, travel experiences and opportunities across our global network.
• Everyday Savings: Unlock discounts on groceries, shopping, entertainment, travel and everyday essentials to help your money go further.
• Wellbeing Support: Access wellbeing resources, Employee Assistance Program (EAP) services and support designed to help you thrive at work and beyond.
• Flexibility & Leave: Take the time you need to recharge, celebrate life's important moments and focus on what matters most, with Birthday Leave, Parental Leave, Purchased Leave and Life Leave, designed to support you at every stage of life.
• Strong Culture: Be heard in a flat, collaborative culture where individuality is celebrated, ideas are welcomed and people achieve more together.