Concrete Batch Operator: Customer-Focused, Training Included

Adbri; Narangba; On-site; AUD 55,000 - 75,000; Full time

Job summary

Hy-Tec in Narangba, Australia is seeking a Batch Plant Operator to join our team. The role involves batching concrete to customer specs, coordinating deliveries for Hy-Tec trucks, and providing frontline customer service over the phone and in person.

You will operate mobile and fixed plant equipment, schedule rostering, and ensure safety and compliance across the delivery process. Training and competencies will be provided to the right candidate.

Qualifications

• Previous experience in a similar batching/plant role.
• Experience with Command/Jonel batching systems is preferred.
• Experience as a Plant Operator (FEL preferred).
• Ability to prioritise work in a changing environment.
• Excellent communication and interpersonal skills with diverse customers.
• Confident using computers.

Responsibilities

• Represent the Hy-Tec brand with excellent phone-based customer service.
• Take orders and finalise sale of pre-mixed concrete for delivery.
• Batch concrete to specific mix designs via a computerised system.
• Use software to schedule rostering and truck movements in the region.
• Ensure Chain of Responsibility requirements are adhered to at all times.

Skills

Customer service

Communication

Prioritisation

Batching systems

Computer literacy

Tools

Batching software Command/Jonel

Plant equipment operation (FEL)

Job description

Hy-Tec in Narangba, Australia is seeking a Batch Plant Operator to join our team. The role involves batching concrete to customer specs, coordinating deliveries for Hy-Tec trucks, and providing frontline customer service over the phone and in person.

You will operate mobile and fixed plant equipment, schedule rostering, and ensure safety and compliance across the delivery process. Training and competencies will be provided to the right candidate.