Compliance Officer

Verifone; North Lismore; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote flexibility

Industry travel discounts

Structured training and mentorship

Team support and collaboration

Job summary

Alma Aventurera is seeking a Remote Travel Administrative Coordinator to support our travel team’s daily operations from a fully remote setting. You’ll manage client communications, booking records, and schedules while ensuring deadlines and details are accurate and on time.

We provide full training and onboarding from day one, with a focus on independence and professional growth. This role offers 100% remote work, flexible scheduling, and access to industry-related travel benefits.

Qualifications

• Strong organizational and communication skills, written and verbal.
• Experience in administrative support, customer service, or coordination preferred, not required.
• Comfortable working independently in a fully remote environment.
• Detail-oriented, dependable, and tech-friendly.
• Able to learn and navigate digital tools, booking platforms, and internal workflows.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Job description

Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What Youll Do:

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

What Were Looking For:

• Strong organizational and communication skills, written and verbal
• Experience in administrative support, customer service, or coordination preferred, not required
• Comfortable working independently in a fully remote environment
• Detail-oriented, dependable, and tech-friendly
• Able to learn and navigate digital tools, booking platforms, and internal workflows
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

• 100% remote flexibility
• Structured onboarding and ongoing training
• Clear processes and tools for success
• Opportunities for long-term growth within a supportive team

Technical Requirements

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.

What We Offer

• Fully remote work structure
• Flexible scheduling framework
• Structured training and ongoing support
• Collaborative team environment
• Access to industry-related travel benefits

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

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