Partner Success Manager

Gen Digital; Geelong; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

100% remote work

Structured onboarding & training

Long-term growth opportunities

Laptop provided

Reliable broadband

Job summary

Gen Digital is seeking a Remote Travel Administrative Coordinator to support the travel team’s daily operations, handling client communications, booking workflows, and travel details with precision. The role emphasizes independence, strong organization, and excellent communication in a fully remote environment.

The position offers a structured onboarding, ongoing training, and opportunities for long‑term growth within a supportive team, with the required setup of a laptop, reliable internet, and

Qualifications

• Shows strong organizational and communication abilities.
• Experience in administrative support or coordination is preferred but not required.
• Ability to work independently in a fully remote environment and manage multiple tasks.

Responsibilities

• Manage client communications, travel documentation, and booking records.
• Coordinate schedules, appointments, and follow-ups related to travel arrangements.
• Support administrative workflows and ensure deadlines and details are met.
• Maintain accurate client records and track important booking information.
• Provide professional, responsive support to clients and team members throughout the travel process.
• Assist with process improvements and updates to internal travel systems.

Skills

Organizational skills

Written and verbal communication

Detail-oriented

Independent work

Tech-savvy

Booking platforms familiarity

Travel workflows understanding

Tools

Booking platforms

Travel systems

CRM software

Job description

Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

• Manage client communications, travel documentation, and booking records


• Coordinate schedules, appointments, and follow-ups related to travel arrangements


• Support administrative workflows and ensure all deadlines and details are met


• Maintain accurate client records and track important booking information


• Provide professional, responsive support to clients and team members throughout the travel process


• Assist with process improvements and updates to internal travel systems

• Strong organizational and communication skills, written and verbal


• Experience in administrative support, customer service, or coordination preferred, not required


• Comfortable working independently in a fully remote environment


• Detail-oriented, dependable, and tech-comfortable


• Able to learn and navigate digital tools, booking platforms, and internal workflows


• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

• 100% remote flexibility


• Structured onboarding and ongoing training


• Clear processes and tools for success


• Opportunities for long-term growth within a supportive team

• Laptop or desktop computer.


• Reliable broadband internet connection.


• Smartphone for communication and updates.

• Fully remote work structure


• Flexible scheduling framework


• Structured training and ongoing support


• Collaborative team environment


• Access to industry-related travel benefits