Compassionate Admin Officer – Part-Time Youth Mental Health

The Headspace; Bathurst; Remote; AUD 50,000 - 80,000; Full time

Benefits offered by this job

Fully remote work structure

Flexible scheduling framework

Structured training and ongoing access

Collaborative team environment

Access to industry-related travel bene

Job summary

The Headspace is hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, handling client communications, booking workflows, and ensuring accurate, timely details. This fully remote role is ideal for an organized professional and requires no prior travel industry experience.

You will manage client communications, coordinate travel records, and support onboarding with structured training.

Qualifications

• Strong organizational and written/verbal communication.
• Experience in admin support or customer service preferred but not required.
• Comfortable working fully remote and independently.
• Detail-oriented and dependable with tech aptitude.
• Able to learn digital tools and booking platforms.

Responsibilities

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

Skills

Organizational skills

Communication skills

Administrative support

Remote work

Tech-savvy

Learning mindset

Tools

Booking platforms

Travel systems

CRM software

Job description

Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What You'll Do:

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

What Were Looking For:

• Strong organizational and communication skills, written and verbal
• Experience in administrative support, customer service, or coordination preferred, not required
• Comfortable working independently in a fully remote environment
• Detail-oriented, dependable, and tech-comfortable
• Able to learn and navigate digital tools, booking platforms, and internal workflows
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

• 100% remote flexibility
• Structured onboarding and ongoing training
• Clear processes and tools for success
• Opportunities for long-term growth within a supportive team

Technical Requirements

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.

What We Offer

• Fully remote work structure
• Flexible scheduling framework
• Structured training and ongoing support
• Collaborative team environment
• Access to industry-related travel benefits