Compassionate Pet Care & Admin Coordinator

Propel Funeral Partners Limited; Douglas Shire; Vor Ort; AUD 45.000 - 55.000; Vollzeit

Zusammenfassung

Propel Funeral Partners Limited is seeking a compassionate team member to support families and their beloved pets in a pet crematorium environment. The role blends customer care, administration, and hands-on operational work to ensure respectful and smooth processing.

Responsibilities include handling inquiries with empathy, data entry, records management, and assisting crematorium workflows while maintaining a clean, professional environment. Must be able to lift and drive as needed.

Qualifikationen

• Ability to work independently and as part of a team.
• High attention to detail and organisational skills.
• Comfortable working in an environment handling deceased pets.
• Ability to handle sensitive situations with compassion and professionalism.
• Excellent communication and customer service skills.
• Physically fit with ability to lift and move items as required.

Aufgaben

• Learn the process from end to end.
• Answer telephone calls and emails with clear empathic communication.
• Build rapport and professional relationships with stakeholders.
• Handle deceased pets in a caring, professional manner.
• Perform data entry and records management using computer technology.
• Support crematorium and workflow.
• Maintain a clean, professional and respectful environment.

Kenntnisse

Customer service

Empathy

Communications

Data entry

Teamwork

Attention to detail

Physical fitness

Driver's license

Jobbeschreibung

Propel Funeral Partners Limited is seeking a compassionate team member to support families and their beloved pets in a pet crematorium environment. The role blends customer care, administration, and hands-on operational work to ensure respectful and smooth processing.

Responsibilities include handling inquiries with empathy, data entry, records management, and assisting crematorium workflows while maintaining a clean, professional environment. Must be able to lift and drive as needed.