Compassionate Patient Services Coordinator Part-Time

Queensland Government; Townsville City; On-site; AUD 57,000 - 63,000; Part time

Benefits offered by this job

Salary range $41.17–$45.79 per hour (A

Superannuation

4 weeks annual leave (pro rata)

Locality allowance

Job summary

Townsville Hospital and Health Service offers a dynamic healthcare environment and a role focused on delivering exceptional patient-focused service within the administrative team. The position supports organisational outcomes and emphasises values-based workplace behaviours across a regional network in North Queensland.

The role is a temporary part-time position (21/10/2026 - 19/10/2027), with potential for a further 12-month extension and a competitive salary and superannuation benefits.

Qualifications

• Advanced customer service experience in public health settings.
• High level written, verbal and interpersonal communication.
• Proficiency in Microsoft Office 365 and patient information systems.

Responsibilities

• Provide exceptional person-centred customer service to patients, families and the public.
• Collaborate with the administrative team to deliver high-quality organisational outcomes.
• Contribute to a workplace culture aligned with organisational values.

Skills

Advanced customer service

Verbal & written communication

Microsoft Office 365

Tools

Patient information systems

Job description

Townsville Hospital and Health Service offers a dynamic healthcare environment and a role focused on delivering exceptional patient-focused service within the administrative team. The position supports organisational outcomes and emphasises values-based workplace behaviours across a regional network in North Queensland.

The role is a temporary part-time position (21/10/2026 - 19/10/2027), with potential for a further 12-month extension and a competitive salary and superannuation benefits.