Compassionate Part-Time Receptionist — Healthcare Front Desk

Central West Allied Health; Dubbo; Sur place; AUD 32 000 - 40 000; Temps partiel

Résumé du poste

Central West Allied Health in Dubbo is seeking a friendly Part-Time Receptionist to join our team. You will welcome patients, manage check-ins, answer calls and emails, schedule appointments and support billing and records.

The role requires strong communication, organisation and a professional, compassionate approach. Proficiency with practice management software (Cliniko) is advantageous, and you will work closely with clinicians and admin staff to keep the clinic running smoothly.

Qualifications

• Previous experience in receptionist/administration, preferably in healthcare.
• Friendly, approachable and professional demeanor.
• Excellent communication and interpersonal skills.
• Strong organisation and multitasking in a busy clinical environment.
• Attention to detail and accurate record-keeping.

Responsabilités

• Welcome patients and visitors, check them in, and direct them to the practitioner.
• Answer phone calls and emails; respond to routine questions and take messages.
• Schedule, confirm, reschedule, and cancel appointments.
• Collect and update patient details, referrals, and forms in the practice management system.
• Process payments, issue receipts, and assist with billing or health-fund claims.
• Maintain patient records and handle confidential information.
• Coordinate referrals and communicate with patients and providers.
• Keep the reception area tidy and manage waiting-room flow.
• Monitor office supplies and restocking.
• Follow clinic procedures for cancellations and emergencies.

Connaissances

Communication

Interpersonal skills

Organisational skills

Multitasking

Reliability

Punctuality

Team player

Outils

Cliniko

Description du poste

Central West Allied Health in Dubbo is seeking a friendly Part-Time Receptionist to join our team. You will welcome patients, manage check-ins, answer calls and emails, schedule appointments and support billing and records.

The role requires strong communication, organisation and a professional, compassionate approach. Proficiency with practice management software (Cliniko) is advantageous, and you will work closely with clinicians and admin staff to keep the clinic running smoothly.