Medical Receptionist — Patient Care & Front Desk Pro

Dubbo Medical & Allied Health Group; Dubbo; On-site; AUD 48,000 - 60,000; Full time

Job summary

Dubbo Medical & Allied Health Group in Dubbo, NSW is seeking a professional Medical Receptionist for a full-time role. You will be the first point of contact, delivering friendly service and ensuring smooth reception operations at our clinic.

The role covers appointment scheduling, patient registration, payments, records, and coordinating with the clinical team. We value accuracy, confidentiality, teamwork, and a proactive approach to busy healthcare environments.

Qualifications

• Previous experience as medical receptionist or healthcare admin.
• Familiar with medical practice management software.
• Excellent organisation and time management.
• Strong communication and interpersonal skills.
• Attention to patient information privacy.

Responsibilities

• Greet patients and manage reception area.
• Schedule and confirm appointments.
• Process registrations and maintain records.
• Handle calls and direct inquiries.
• Process payments and manage accounts.
• Coordinate with staff for smooth clinic operations.
• Maintain confidentiality and privacy compliance.
• Perform general admin tasks.
• Assist with special projects.

Skills

Organisational skills

Phone etiquette

Medical software proficiency

Attention to detail

Teamwork

Privacy compliance knowledge

Job description

Dubbo Medical & Allied Health Group in Dubbo, NSW is seeking a professional Medical Receptionist for a full-time role. You will be the first point of contact, delivering friendly service and ensuring smooth reception operations at our clinic.

The role covers appointment scheduling, patient registration, payments, records, and coordinating with the clinical team. We value accuracy, confidentiality, teamwork, and a proactive approach to busy healthcare environments.