Calm, Compassionate Funeral Service Coordinator

MAYDAY Recruitment Group - Winner Outstanding Agency 2023; Fremantle; On-site; AUD 50,000 - 65,000; Full time

Job summary

MAYDAY Recruitment is partnering with a highly respected organisation in the funeral services industry to recruit a Funeral Arranger/Conductor for their Fremantle team. This role suits someone who values compassion, clear communication and delivering exceptional service to families.

You don't need previous funeral industry experience. Full training and ongoing support will be provided, and you'll be based in Fremantle with scope to assist at nearby locations as required.

Qualifications

• Good people person with strong interpersonal skills.
• Ability to stay calm and composed in emotional situations.
• Excellent listening and clear communication with families.

Responsibilities

• Meeting with families and listening carefully to their wishes
• Helping families plan and coordinate meaningful funeral services
• Conducting funeral services with professionalism, warmth and respect
• Being a calm and reassuring presence for families throughout the process
• Working respectfully and professionally around deceased persons
• Coordinating the many details behind each service to ensure everything runs smoothly
• Working closely with colleagues, clergy, celebrants and other service providers
• Supporting the day-to-day operations of the Fremantle location
• Occasionally assisting at nearby locations as required
• Maintaining high standards of care, presentation, safety and compliance
• Being part of a team that takes pride in delivering an exceptional experience for every family

Skills

People skills

Calm under pressure

Empathetic listening

Job description

MAYDAY Recruitment is partnering with a highly respected organisation in the funeral services industry to recruit a Funeral Arranger/Conductor for their Fremantle team. This role suits someone who values compassion, clear communication and delivering exceptional service to families.

You don't need previous funeral industry experience. Full training and ongoing support will be provided, and you'll be based in Fremantle with scope to assist at nearby locations as required.