Community Worker

Rei Fong Pty Ltd; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

Rei Fong Pty Ltd is seeking a compassionate Community Worker to assess client needs and coordinate suitable community services. You will work with clients, families, healthcare professionals, and local organisations to enhance wellbeing and independence.

The role involves developing care plans, monitoring progress, and promoting social inclusion within the community, with emphasis on culturally sensitive and person-centred support.

Qualifications

• AQF Diploma or higher in Community Services, Welfare, Disability, or related field.
• Strong passion for supporting vulnerable individuals and improving community wellbeing.
• Excellent interpersonal and communication skills.
• Fluent English; bilingual abilities will be highly regarded.

Responsibilities

• Conduct interviews and assessments to determine clients’ physical, emotional, social, and support needs.
• Develop, implement, and review individual support and care plans in consultation with clients and their families.
• Coordinate access to health, welfare, housing, employment, and community participation services.
• Maintain accurate client records, case notes, and progress reports.
• Promote social inclusion, independence, and community participation for clients.
• Liaise with healthcare professionals, community organisations, private businesses, and government agencies to coordinate support services.
• Assess community needs and available resources relating to health, welfare, housing, and other support facilities.

Skills

AQF Diploma

Community Services

Welfare

Disability Support

Aged Care

Interpersonal Skills

Communication

Culturally Sensitive

Person-Centred

Organisational Skills

Problem-Solving

Case Management

Integrity

Reliability

Teamwork

Fluent English

Education

AQF Diploma in Community Services

Diploma or higher in Community Services

Job description

About Rei Fong Pty Ltd

Rei Fong Pty Ltd is committed to providing high-quality community support and care services to individuals within the community. Our organisation focuses on delivering compassionate, culturally sensitive, and person-centred support services that promote independence, wellbeing, and social inclusion.

We are currently seeking a compassionate and dedicated Community Worker to join our team.

Position Overview

As a Community Worker, you will support clients by assessing their individual needs and coordinating appropriate community and welfare services. You will work closely with clients, families, healthcare professionals, and community organisations to improve quality of life and ensure access to suitable support programs and services.

Key Responsibilities

• Conduct interviews and assessments to determine clients’ physical, emotional, social, and support needs
• Assess the nature and extent of difficulties experienced by individuals and families within the community
• Develop, implement, and review individual support and care plans in consultation with clients and their families
• Monitor client progress and evaluate the effectiveness of support services and programs
• Identify additional support requirements and refer clients to appropriate agencies and service providers
• Liaise with healthcare professionals, community organisations, private businesses, and government agencies to coordinate support services
• Assist clients in accessing health, welfare, housing, employment, and community participation services
• Maintain accurate client records, case notes, and progress reports in accordance with organisational policies
• Promote social inclusion, independence, and community participation for clients
• Assess community needs and available resources relating to health, welfare, housing, and other support facilities

Skills and Qualifications

• AQF Diploma or higher qualification in Community Services, Welfare, Disability, Aged Care, or related field
• Strong passion for supporting vulnerable individuals and improving community wellbeing
• Excellent interpersonal and communication skills
• Ability to provide culturally sensitive and person-centred support services
• Strong organisational, problem-solving, and case management skills
• High level of integrity, professionalism, and reliability
• Ability to work independently and collaboratively within a team environment
• Fluent English communication skills; bilingual abilities will be highly regarded

Preferred Requirements

• Previous experience in community services, disability support, aged care, or welfare support
• Current National Police Check
• Current First Aid Certificate
• Valid Driver Licence preferred

Why Join Us?

At Rei Fong Pty Ltd, you will have the opportunity to make a meaningful difference in the lives of individuals and families within the community while working within a supportive and inclusive environment.

Note: Only shortlisted candidates will be contacted.