Social Worker (Strengths Based Role)

Primary & Community Care Services; Ryde; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 per FBT

Meal and entertainment allowance up to

17.5% annual leave loading

Employee Assistance Program

Growth and development opportunities

Job summary

Primary & Community Care Services – Ryde NSW is seeking a dedicated community liaison to support Korean, Mandarin and Cantonese speaking communities. You will help people access health, mental health and social supports in culturally safe ways and build trusted connections within local networks.

The role focuses on bridging gaps created by language, stigma and unfamiliarity with the Australian service system, enabling people to navigate services with confidence and choice.

Qualifications

• Fluency in Korean, Mandarin and Cantonese is essential.
• Strong understanding of Korean/Chinese culture and community networks.
• Experience supporting diverse communities in health or social services is preferred.

Skills

Korean language

Mandarin language

Cantonese language

Cultural understanding

Education

Degree in Social Work or Allied Health

Job description

Primary & Community Care Services – Ryde NSW

Imagine providing a mental health service that actively breaks down stigma and creates meaningful connections within culturally and linguistically diverse communities

Creating opportunities and empowering people to improve their own quality of life

Supporting people to navigate services in ways that are culturally safe, meaningful and accessible

Building stronger connections between individuals, families, communities and services to create lasting social change

If your values align with ours, and you are passionate about supporting Korean and Chinese-speaking communities, we have an opportunity you may be interested in.

About the Opportunity

We are looking for someone who can bring their language skills, cultural understanding and passion for community connection to support members of Korean, Mandarin and Cantonese-speaking communities.

For many people from culturally and linguistically diverse backgrounds, accessing health, mental health and social support services can be challenging. Language barriers, cultural differences, stigma and unfamiliarity with the Australian service system can often lead to isolation and prevent people from accessing the support they need.

This role is about helping to bridge those gaps.

Your ability to communicate in Korean, Mandarin and Cantonese, alongside your understanding of Korean/Chinese cultural values, family dynamics and community networks, will help create meaningful connections and build trust with people who may otherwise find it difficult to engage with mainstream services.

How You Operate

You’re an activist for kindness.

You understand that culture, language and lived experience shape how people see the world and access support. You are able to meet people where they are, communicate in ways that feel familiar and respectful, and create spaces where people feel understood.

You ensure your practice is firmly grounded in humanistic roots. You like people for who they are and see beyond labels, recognising the commonality of human experience while appreciating the richness and importance of cultural identity.

You approach everyone and everything with integrity, dignity and respect.

You’re creative and socially engaged. You want to be out in the community, building relationships and creating opportunities for people to connect with each other. You understand the importance of community, family and social networks and know that sometimes the best support comes from helping people reconnect with the people and places around them.

You don’t want to change or save people. You act with compassion, creating the space for others to write their own journeys in their own way. You support people to make their own choices and to build confidence in navigating their own lives.

You believe in people. You see strength and capability in people. The only labels you’re interested in are positive, not limiting.

You understand that conversations around mental health and wellbeing can sometimes be difficult, particularly where stigma or cultural perceptions may act as barriers. You have the ability to build trust, start conversations sensitively and help people explore support in ways that feel safe and meaningful to them.

You circumvent challenges with honesty, dignity and respect. You see barriers as opportunities for creativity and connection, helping people navigate unfamiliar systems while supporting them to remain in control of their own choices and outcomes.

You value personal growth and are open to learning from the people and communities you work with.

Your Future

There’s no traditional case management here.

This is about working alongside people, creating opportunities and building connections.

People manage their own destinies, we simply provide the opportunity to consider, reflect, identify options and make meaningful choices.

We believe in the transformative power of community. For us, connection, cooperation, engagement and belonging are fundamental to improving wellbeing and strengthening communities.

We specialise in social prescribing, linking people with physical and mental health care needs to sources of support within their community.

For us, health is about quality of life.

It is about helping people feel connected, understood and supported. It is about creating opportunities to address the social factors that contribute to chronic illness, mental health challenges, isolation and loneliness.

In this role, you will work closely with members of Korean, Mandarin and Cantonese speaking communities, helping people navigate services, connect with culturally appropriate supports and build stronger connections within their local communities.

• Navigate health, disability and community services
• Access information in a way they understand
• Connect with culturally appropriate services and supports
• Build confidence and health literacy
• Reduce isolation and increase social connection
• Connect with local community groups and activities
• Strengthen relationships with family, friends and community networks
• Overcome barriers created by language, stigma or unfamiliarity with services

Your role will help enable clients' self-advocacy and self-management while improving equitable access to services and supports.

You will work alongside clients, their families, carers and networks to address the social factors that contribute to poor health, mental health challenges, isolation and loneliness.

If you are passionate about working with communities, building trust and helping people find their place within the broader community, we would love to hear from you.

What’s on Offer

• Attractive remuneration inclusive of superannuation
• Tax-Free Salary Packaging available up to $15,900
• Meal and entertainment allowance of up to $2,500
• Generous leave provisions including 17.5% annual leave loading
• Strong team support
• Access to Employee Assistance Program
• Opportunities for growth and development
• The opportunity to make a meaningful difference within culturally and linguistically diverse communities

What to Bring

• Fluency in Mandarin, Cantonese or Korean is essential
• Strong understanding of Korean/Chinese culture, community networks and the barriers culturally and linguistically diverse communities may experience when accessing services
• A genuine passion for working with and supporting Korean, Chinese-speaking communities
• The ability to build trust and meaningful relationships with people from diverse backgrounds
• A keen ability to work alongside people from their perspective to identify their needs, strengths and aspirations
• Experience supporting people to navigate services and connect with community opportunities
• Your passion, positivity and creativity
• Experience working within the disability, mental health, health or community sector
• Degree in Social Work, Mental Health Nursing or another relevant Allied Health qualification
• WWCC and NDIS Worker Screening Check
• Current Driver’s Licence and Comprehensive Car Insurance

Term

Full time