Community Wellbeing Practitioner

Company Shop Group

Liverpool

On-site

AUD 52,000 - 63,000

Full time

8 days ago

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Benefits offered by this job

Free membership to Company Shop foryou

Discounts and staff benefits

Contributory pension scheme

Annual Flu Injections

On-site Parking

Staff canteen

Tea & Coffee

Fruit Friday

Employee Assistance Programme

Costco membership

Job summary

Company Shop Group is seeking a Lead for our Community Hub in Kirkdale, Liverpool. You will drive social impact programmes, coordinate with housing providers and cross-sector partners, and lead a team to deliver training and community initiatives.

You will build a culture of strong leadership, adapt to community needs, and promote access to services through the Community Shop network. This role emphasizes collaboration, planning, and impactful community development.

Qualifications

Lead by example and uphold Company Shop Group values at all times.
Flexible and adaptable to support business needs.
Solution focused mindset; bring solutions and opportunities.
Commitment to continued professional development.
Experience in social change objectives and strategies.
Ability to deliver training and development programmes.
Experience in implementing and administering data collection tools.
Demonstrated capacity to work at a community level with integrated teams.
Experience delivering shared social programmes with multi-disciplinary organisations.
Excellent communications and interpersonal skills.
Commitment to high quality, innovative results.
Ability to collaborate, be flexible and proactive to meet targets.
Confident presenter and trainer.
Confident with Microsoft Office and Excel.
Strong organisational and time management skills.
High attention to detail; ability to manage multiple tasks and deadlines.
Excellent interpersonal skills.

Responsibilities

Deliver Community Hub’s programmes and community initiatives aligned to local needs.
Lead and develop social impact services with housing providers and public/private sectors.
Deliver membership drives to broaden Community Hub engagement.
Provide in-house training and development programmes.
Coordinate social programmes with cross-sector partners and stakeholders.
Design projects, set budgets, manage resources and ensure knowledge transfer.
Develop social impact offerings within the social sector and beyond.
Deliver and promote access to Community Shop services.

Skills

Leadership

Flexibility

Solution mindset

Professional development

Social change objectives

Training delivery

Data collection tools

Community level work

Multi-disciplinary collaboration

Communication skills

Time management

Attention to detail

Organisational skills

Deadline management

Interpersonal skills

Presenter and trainer

MS Office

Excel

Education

Professional qualification in community or social science discipline

Tools

Microsoft Office

Excel

Job description

Exciting Opportunity in our Kirkdale store in Liverpool!

Join the Community Shop Revolution: Make a Real Impact as our Lead and Shape the Future

About the role:

This position has responsibility for the delivery of Community Hub’s programmes and community based initiatives that align in responding to a community needs. You will need to have the potential to solve community-based problems, be ready and willing to create positive changes in our community and to question and rethink concepts, assumptions and practises.

You will work closely with internal and external stakeholders demonstrating your leadership, initiative, ability to problem solve and capacity to respond flexibly to unexpected demand.

Accountabilities and Responsibilities

Operational

Ensure that all Health, Safety & Environmental policies and practises are upheld
Locally lead and deliver Community Hub’s Social Impact and Development services including the promotion and support of communities through development and engagement initiatives
Ability to deliver membership drives to broaden Community Hub’s Social Impact
The delivery of in-house training and development programmes
Delivery of effective social programmes with housing providers and more widely across the not-for-profit, social enterprise, public and private sectors – with the aim of taking forward new social impact opportunities that maximise the synergistic and financial benefits of joint working
Implement, data gather and formulate bespoke projects including the project design, setting budgets, managing resources, and ensuring good knowledge transfer alongside Regional Social Impact & Development Manager
Build understanding within both the social sector and beyond Community Shop to developing social impact business offer, continuing to consolidate with Social Impact & Development department
Deliver and develop effective Membership practises to ensure access and promotion for service users to Community Shop

Colleagues

Engage your team both within your department and within other departments to support cross functional and positive working relationships
Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities
Keep up to date with information relevant to your department and cascade this accordingly to your team

KPIs

Consistent and effective membership drive to maximise utilisation of services through Community Store, Hub and Kitchen (35 per week)
Written material of good quality standard
Good standard effective communication with team regarding implementation of social programmes
Electronic and paper filing systems are well organised and maintained
All sensitive / confidential information managed with integrity and maturity

Skills and experience

Essential :

Lead by example and uphold Company Shop Group values at all times
To be flexible and adaptable to support the needs of the business
Solution focused mind-set; bringing solutions and opportunities
A desire to continually focus on your own continued professional development
Sound understanding of and experience in social change objectives and strategies
Ability to deliver effective training and development programmes
Experience in implementing and administering data collection tools
Demonstrated capacity to work at a community level; working with multi-faceted, integrated team operational environment.
High level experience in shared implementation of social programmes with relevant multi-disciplinary organisations.
Highly developed communications skills, strong interpersonal skills.
Commitment to achieving high quality, innovative results.
Ability to work collaboratively, flexibly and with initiative to fulfil both individual and team performance targets
Confident presenter and trainer
Confident with Microsoft Office and Excel
Well-developed organisational and time management skills
High level attention to detail.
Ability to simultaneously coordinate multiple tasks and meet deadlines
Excellent interpersonal skills

Desirable

Professional qualification in community or social science discipline
Awareness of current issues affecting community based working and how these might impact on the profession
Knowledge of recent and relevant educational legislation including related regulations and guidance
Knowledge of social science/community development theories and evidence as applied community based setting
Full driving licence

Why you’ll love Company Shop Group