Retail Team Leader

Company Shop Group; Beechwood; On-site; AUD 34,000 - 36,000; Part time

Benefits offered by this job

Free tea & coffee

On-site parking

Employee discounts

Cycle to work

Pension scheme

Job summary

Company Shop Group's Community Shop Beechwood seeks a Team Leader to motivate a small team, ensure excellent member experiences, and support daily operations. The role includes rota-based hours across 5 of 6 days, with training provided and a focus on effective teamwork in a busy retail setting.

Reporting to the Team Manager, you will help maintain high standards, promote a culture of safety and waste reduction, and develop colleagues through coaching and daily huddles.

Qualifications

• Retail experience is useful but not required; full training provided.
• Strong customer service and teamwork are essential.
• Flexible with working hours and on-call needs.

Responsibilities

• Motivate the team to deliver day-to-day department tasks.
• Coordinate and communicate with colleagues to maintain service quality.
• Uphold Health, Safety & Environmental policies.
• Support daily huddles and coach colleagues.
• Assist Team Manager with workload planning and delegation.

Skills

Team leadership

People management

Planning & organising

Deadline driven

Adaptable

Development mindset

Job description

Join Our Team as a Team Leader based at our Community Shop in Beechwood

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location: Community Shop Beechwood, Manor House, Beechwood Drive, Beechwood, Wirral, CH43 7ZU

Hours: 20 hour contract per week working 5 out of 6 days on a rota basis. The hours of work are between 7.30am and 5pm Monday to Friday and 7.30am and 3pm Saturday

Please note: the successful candidate will be required to be flexible with their working hours

Rate of pay: £13.50 per hour, paid on a 4 weekly basis

• Reporting into the Team Manager, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department

• Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department

• Ensure standards remain high and continually look for ways to improve

• Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice

• Continuously review waste within your department and seek solutions to reduce wastage where possible

Support and assist the Team Manager with:

• Daily huddles, ensuring all tasks set are completed efficiently by team members
• Development plans of colleagues, by making recommendations and coaching rising stars
• Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
• Ensuring our colleagues uphold our culture and deliver an expectational member experience
• Any additional departmental tasks as and when required

Skills of a Team Leader

• Lead by example and uphold Company Shop Group values at all times
• Ability to build and maintain effective working relationships
• Ability to effectively plan and organise workloads
• Able to work to strict deadlines
• A want and desire to develop and progress within your role
• A commitment to your own personal development and continued learning
• To be flexible and adaptable to support the needs of the business

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• 10% colleague discount card
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership and Cycle 2 Work
• Contributory pension scheme with death in service benefit