Community Services Traineeship (Certificate 3) Liverpool

Global Skills; Liverpool; On-site; AUD 38,000 - 46,000; Full time

Benefits offered by this job

Paid on-the-job training

Nationally recognised qualification

Real experience in community services

Career progression opportunities

Inclusive workplace culture

Job summary

Global Skills is offering a full-time Community Services Traineeship (Certificate 3) in Liverpool, NSW. You will work alongside experienced professionals while completing the qualification, gaining hands-on experience in supporting individuals and engaging with the local community.

The role provides on-the-job training, a clear pathway to certification, and a supportive team focused on inclusive service delivery and career development within the Employment Services sector.

Qualifications

• Enthusiastic about helping others and making a difference with a people-focused approach.
• Commitment to completing the Certificate 3 in Community Services.
• Strong communication and interpersonal skills.
• Be eligible to work in Australia and able to work full-time onsite.

Responsibilities

• Greeting participants upon their arrival
• Assisting participants with scheduling appointments, job search, and any general enquiries
• Entering data into various systems
• Drafting resumes for participants
• Maintain confidentiality and adhere to internal policies and procedures
• Support the team with administrative tasks, data entry, reporting, inbound and outbound calling

Skills

Communication skills

Interpersonal skills

Team player

Willing to learn

Education

Certificate 3 in Community Services

HSC graduate

Tools

Data entry systems

Job description

Community Services Traineeship (Certificate 3) Liverpool

Community Services Traineeships (Certificate 3)

Location: Liverpool

Duration: Full-time, 12-month fixed term with the potential for extension

About the Role

This full‑time traineeship is a great opportunity for someone looking to build a career in Community Services. You’ll work alongside experienced professionals while completing your Certificate 3 in Community Services, gaining hands‑on experience in supporting individuals and engaging with the local community.

Key Responsibilities

• Greeting participants upon their arrival
• Assisting participants with scheduling appointments, job search, and any general enquiries
• Entering data into various systems
• Drafting resumes for participants
• Maintain confidentiality and adhere to internal policies and procedures
• Support the team with administrative tasks, data entry, reporting, inbound and outbound calling

About You

• Enthusiastic about helping others and making a difference with a people-focused approach
• Eager to learn and committed to completing the Certificate 3 in Community Services
• Strong communication and interpersonal skills
• Organised, reliable, and a team player
• Professional and friendly phone manner
• Recent HSC graduates are encouraged to apply
• Be willing to provide a satisfactory Criminal Record Check, Working with Children Check and other checks as deemed necessary
• Be eligible to work in Australia
• Be able to work full‑time hours onsite, Monday to Friday

To be eligible for this traineeship, you must:

• Hold Australian work rights
• Not already hold a qualification equal to or higher than Certificate 3 in Community Services
• Be able to commit to full‑time work and study

About Us

Global Skills is a highly regarded and successful Employment Services Provider with a history of over 35 years providing support to our community, participants and employers through the provision of high quality and tailored employment services. As a long-standing provider, our success has been driven by our commitment to providing outstanding customer service and our willingness to work in partnership with our participants and employers to achieve their goals.

Global Skills is supportive of candidates looking to enter the Employment Services industry for the first time and also welcomes applications from experienced candidates with current or previous industry or related experience.

Why Global Skills

• Paid, on-the-job training with supportive mentors
• Nationally recognised qualification upon completion
• Real experience in the community services sector
• Career progression opportunities within a growing organisation
• Inclusive, values-based workplace culture

Working at Global Skills

Global Skills prides itself on being a supportive and inclusive employer and actively encourages applications from People with Disability and candidates from a Culturally and Linguistically Diverse, First Nations or from the LGBTQIA+ background.

Our workplace diversity supports our business innovation and success. We welcome candidates of all abilities and are committed to providing a supportive and accessible workplace. If you require any accommodations during the application process or while working with us, please let us know how we can support you.

We provide ongoing training to our employees, ensuring they have the knowledge and skills to support inclusivity and diversity in the workplace.

National Traineeship wages and conditions apply.