Community Services Learning Designer (Hybrid)

Content Creators; Adelaide; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Working Arrangements

Leadership development & career paths

Wellbeing initiatives & EAP

Salary packaging & leave options

Tools & technology provided

Job summary

atWork Australia is seeking an experienced instructional design professional to join on a 6-month project focused on creating Community Services learning programs for frontline employment services teams.

This role focuses on designing learning solutions, developing engaging content, and partnering with internal and external subject matter experts to build capability across the business while managing multiple projects and monitoring outcomes.

Qualifications

• Significant instructional design experience across all learning modalities.
• Commercially minded, designing learning solutions aligned to business needs.
• Demonstrated ability to get things done, meet expectations and deliver commitments.
• Strong project and stakeholder management skills with influence capability.
• Analytical and solutions-focused, using data to identify capability gaps.
• Organised and proactive, managing competing priorities to deadlines.
• Engaging facilitator for virtual and face-to-face learning.

Responsibilities

• Design and develop engaging learning programs across multiple modalities.
• Partner with subject matter experts and leaders to translate complex information into practical learning solutions.
• Research and source external learning programs and providers to meet needs.
• Manage multiple learning projects, delivering outcomes on time and within scope.
• Monitor learning effectiveness, completion rates and feedback to improve outcomes.
• Support LMS administration, ensuring compliance and mandatory training requirements.
• Facilitate engaging training programs for diverse audiences across Australia.

Skills

Instructional design

Learning design

Delivery mindset

Project management

Data-driven

Prioritization

Facilitation

Job description

atWork Australia is seeking an experienced instructional design professional to join on a 6-month project focused on creating Community Services learning programs for frontline employment services teams.

This role focuses on designing learning solutions, developing engaging content, and partnering with internal and external subject matter experts to build capability across the business while managing multiple projects and monitoring outcomes.